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Article #1844

Re: Faxing problems with Global Village

#1844
From: Lawrence Flowers
Date: Mon, 26 Jan 1998 00:00
36 lines
2353 bytes
Jocelyn Lavin wrote:
> 
> Help!!!
> 
> All of a sudden I can't send just one particular fax with my GV Teleport
> Platinum. It was OK the other day. Nothing on the system has changed since
> then. But now, if I try faxing the document from Claris Works, I get a bomb
> (system error) or a complete freeze (the former if I remove all but
> fax-related extensions etc.), the latter before I changed anything. If I
> try faxing it from SimpleText, I get a type 2 error and SimpleText quits
> without faxing, although there's no freeze or bomb. The other symptom is
> that the Chooser kept behaving strangely - selecting fax instead of print,
> so that fax is what appeared in the file menu, even after I'd changed it.
> 
> I've tried everything I can think of - changing the name of the file,
> copying the text into a completely new document, removing extensions and
> control panels, rebuilding the desk top, deleting preferences, reinstalling
> fax software, reinstalling the Chooser, defragmenting the disk, running
> Disk First Aid, running Norton Utilities (both said the disk was fine).
> 
> Any suggestions?

Have you been swopping printers ports with an Appletalk network or similar?

Check your printer is connected to the printer port and selected as such, in
the chooser.  This sometimes caused the fax/option key to be fax only.  Did
you have any shortcuts open in Claris works?

I have GV plat ext, 5200 & 475, OS8 ....if I can be of any further help.

-- 
Lawrence Flowers                  |   Tel    +44 1444 811 966
LEAF TECHNICAL SERVICES LIMITED   |   Fax    +44 1444 811 000
                                  |   Mobile +44  973 600 111
                                  |   flowerpots@bigfoot.com
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From: Lawrence Flowers <flowerpots@bigfoot.com>
Subject: Re: Faxing problems with Global Village
Date: 1998/01/26
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