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Article #1920

Re: It's not a problem

#1920
From: Rebecca and Rowland
Date: Wed, 14 Jan 1998 00:00
45 lines
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Lawrence <flowerpots@bigfoot.com> wrote:

[snip]

> Strong stuff!!    Warning heeded, however I've been using GV software since
> Nov 95 on a Performa 5200 & 475 with GV Platinum 33.6 for everything without
> any faults, (that I could attribute).  

All well and good - glad to know that it works for *someone*.  But to be
precise about the problems I had: it was the *faxing* software that
screwed things up very badly.  Just leaving the Teleport control panel
in place increased the number of random hangs I suffered (using System
B-7.1P5, System Update 3.0, MacTCP 2.0.6, and MacPPP or FreePPP).  When
I upgraded to System B1-7.6, I foolishly followed the advice of a GV
techie and tried the faxing software again.  Even more foolishly, I (on
the advice of the same bloke) tried yet again when I'd upgraded to
B1-7.6.1.  I ended up with my boot partition damaged beyond repair as
far as Disk First Aid and Norton Disk Doctor were concerned, so I had to
re-initialise it and re-install everything from scratch.  Since removing
the GV software, my Performa 475 has returned to its normal stability,
and I've not had any major HDD damage since.

A `feature' of the GV faxing software is that it polls the modem every
few seconds even when you have the software set to ignore incoming
calls.  This is a right pain in the arse on a Performa 475 if you're
doing anything processor intensive (like playing Marathon, for example).

> I was also very impressed when I downloaded a firmware update from 28.8 to
> 36.6 for free from their website!

Hmm...  I'd look at it a different way: it'd be unimpressive if they
didn't supply that kind of thing for free like every other
modem/printer/hard disc driver/etc., maker.

Ever tried getting a real person at GV to reply to an email query?  In
my experience, this takes a lot of trying.

Rowland.

-- 
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From: real-address-in-sig@flurbletigibbet.rhubarb.foobar (Rebecca and Rowland)
Subject: Re: It's not a problem
Date: 1998/01/14
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