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Article #1996

Re: Problem with System 7.6 CD and 8600

#1996
From: Rebecca and Rowland
Date: Mon, 12 Jan 1998 00:00
66 lines
3699 bytes
Paul Durrant <pdurrant@durrant.demon.co.uk> wrote:

> In article <B0DFFE8E9668A7B32@0.0.0.0>,
> ghb@clarity.co.uk (Hugh Browton) wrote:
> 
> > Spoke with Apple (32 mins, by no means a record!) "Ho, hmmmmmm, no idea
> > what that could be, 7.6 should run fine on that machine, try this, try
> > that, etc.  Aha! your internal drive, fresh from the Apple factory etc, is
> > a QUANTUM drive (so Apple System Profiler tells us) so that's a third-party
> > drive, you'll need a new driver from them!"
> 
> This is Apple talking complete rubbish. If it's an Apple supplied drive
> then Apple's formatter will cope with it. Quantum make the drives, but
> Apple customise them with their own ROMs (You can check - the drive will
> have a little sticker on it saying 'ROMS Copyright Apple 1996' or something
> like that.)

Indeed - I've just tried Apple System Profiler on my Mac, and it says
the internal HDD is made by Quantum; it's certainly an Apple drive which
has been formatted by HD SC Setup (you'll be wanting to use Driver
Setup, I expect).

You can confirm this (probably) to an extent by getting hold of a little
application called SCSI Spy (if you can't find it in network land, I can
email it - it's under 44K) which will extract all sorts of information
from your HD, including some which reads `Apple Computer Inc' if it's an
Apple drive.

If I were you, I'd ring Apple again (I know, the time, the expense, but
bear with me half a sec) and see if you can get put through to someone
with at least half a brain - explain what you were told last time,
explain your puzzlement etc., and so on.  Maybe you'll get somewhere...

> You need a 7.6.1 CD-ROM, and your supplier (I'd expect) or Apple should
> supply you one at minimal cost.

At which point you might try asking about *this* idea - see if you can
get 7.6.1 somehow.

I recall having problems with my Performa 475 (can't remember quite
what) and I spend *ages* on the 'phone to Apple, eventually chatting to
someone who knew what he was on about but couldn't solve the problem.  A
few days later, quite out of the blue, unexpected, unasked for and
unannounced, a jiffy bag containing System B-7.1P5 (all 12 floppy discs)
arrived in the hands of nice Mr Postman.

So whilst they might be as much use as a chocolate teapot when you're on
the 'phone to them, sometimes nice things happen afterwards.

> My source (NewerTech's GURU 2.5.1) says the 8600/200 was introduced in
> February 1997. System 7.6 came out then too, or very shortly afterwards.
> This means that standard 7.6 won't install on the 8600/200, and it was
> tested and delivered with a slightly modified 7.5.5.
> 
> You could just give in and buy a copy of 7.6.1.

Which might even work out cheaper than another 35 minute 'phone call...

Rowland.

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From: real-address-in-sig@flurbletigibbet.rhubarb.foobar (Rebecca and Rowland)
Subject: Re: Problem with System 7.6 CD and 8600
Date: 1998/01/12
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