Umax scanner software problem

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7 total messages Started by Marc Morris Sat, 10 Jan 1998 00:00

#1970

Author: Marc Morris
Date: Sat, 10 Jan 1998 00:00

19 lines
1054 bytes

After over a year's trouble free use of a Umax scanner and Vistascan
software, it's all gone strange on me. I use the Photoshop 'acquire'
command to load the Vistascan software. Well I did! 

When I choose the auto Vista software, it works fine. When I choose the
manual option (which is what I always use), the Vistscan software starts
to load, but then, nothing. It doesn't load the actual scanning window at
all.

I just wiped off all the Umax software and re-installed it, but still no
success.

HELP!!!

-- 
Mondo Erotico:
The films of Jess Franco, Radley Metzger & Walerian Borowczyk
http://www.vidmarc.demon.co.uk/mondo.erotico

Re: Umax scanner software problem

#1972

Author: Robert Wilson
Date: Sat, 10 Jan 1998 00:00

9 lines
776 bytes

In article <marc-1001981824510001@vidmarc.demon.co.uk>, Marc Morris
<marc@vidmarc.demon.co.uk> writes
>I just wiped off all the Umax software and re-installed it, but still no
>success.

Did you also delete any preferences that there might be?
-- 
Robert Wilson

Re: Umax scanner software problem

#1974

Author: Rebecca and Rowland
Date: Sun, 11 Jan 1998 00:00

29 lines
1598 bytes

Marc Morris <marc@vidmarc.demon.co.uk> wrote:

> After over a year's trouble free use of a Umax scanner and Vistascan
> software, it's all gone strange on me. I use the Photoshop 'acquire'
> command to load the Vistascan software. Well I did! 
> 
> When I choose the auto Vista software, it works fine. When I choose the
> manual option (which is what I always use), the Vistscan software starts
> to load, but then, nothing. It doesn't load the actual scanning window at
> all.
> 
> I just wiped off all the Umax software and re-installed it, but still no
> success.
> 
> HELP!!!

Might be possible if you said which Mac, OS, etc., you are using.

But things to think about: check disc with Disk First Aid?  Re-build
desktop?  Zap PRAM?  Delete suspicious-looking prefs?  Re-install
third-party extensions?  Re-install OS?


-- 
Remove the animal for my email address:   rebecca@astrid.dog.u-net.com
Sorry - the spam got to me.          
PGP pub key A680B89D; fingerprint: F5605EAE F56F2C0B 818F3319 5227767F
                                   What?  Don't ask me - I don't know.

Re: Umax scanner software problem

#1982

Author: Marc Morris
Date: Sun, 11 Jan 1998 00:00

20 lines
1085 bytes


> 
> Might be possible if you said which Mac, OS, etc., you are using.


OS...8 (gulp!)

> But things to think about: check disc with Disk First Aid?  Re-build
> desktop?  Zap PRAM?  Delete suspicious-looking prefs?  Re-install
> third-party extensions?  Re-install OS?

I have re-built the desktop - no change. I also deleted all of the
Vistascan prefs etc... before re-installing the software, to no avail.
I'll give Umax a call...again.

-- 
Mondo Erotico:
The films of Jess Franco, Radley Metzger & Walerian Borowczyk
http://www.vidmarc.demon.co.uk/mondo.erotico

Re: Umax scanner software problem

#1993

Author: Rebecca and Rowland
Date: Mon, 12 Jan 1998 00:00

27 lines
1476 bytes

Marc Morris <marc@vidmarc.demon.co.uk> wrote:

> > 
> > Might be possible if you said which Mac, OS, etc., you are using.
> 
> 
> OS...8 (gulp!)
> 
> > But things to think about: check disc with Disk First Aid?  Re-build
> > desktop?  Zap PRAM?  Delete suspicious-looking prefs?  Re-install
> > third-party extensions?  Re-install OS?
> 
> I have re-built the desktop - no change. I also deleted all of the
> Vistascan prefs etc... before re-installing the software, to no avail.
> I'll give Umax a call...again.

Hmm...  Have you deleted all the Photoshop prefs and checked your HD
with Disk First Aid?

Rowland.

-- 
Remove the animal for my email address:   rebecca@astrid.dog.u-net.com
Sorry - the spam got to me.          
PGP pub key A680B89D; fingerprint: F5605EAE F56F2C0B 818F3319 5227767F
                                   What?  Don't ask me - I don't know.

Re: Umax scanner software problem

#2002

Author: Redemption
Date: Tue, 13 Jan 1998 00:00

10 lines
861 bytes

I have now got it working again, by downloading the latest software from
the IMC website. Thanks for everybody's suggestions.

Marc

-- 
Salvation Films
Redemption / Jezebel / Purgatory
Web Site:  http://www.redjez.demon.co.uk/

Re: Umax scanner software problem

#2008

Author: Paul Womar
Date: Tue, 13 Jan 1998 00:00

8 lines
951 bytes

Redemption <Marc@redjez.demon.co.uk.nospam> wrote:

> I have now got it working again, by downloading the latest software from
> the IMC website. Thanks for everybody's suggestions.

Having a Umax scanner myself, what would the latest version of software
be?  I've currently got 2.3.1.

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