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12 messages
12 total messages Started by Ben Lovejoy Mon, 11 Jan 1999 00:00
Weird QuickTime problem
#480
Author: Ben Lovejoy
Date: Mon, 11 Jan 1999 00:00
25 lines
1591 bytes
Anyone come across this one?

My PB3400 has developed some conflict/problem with QT3 which results in the
machine hanging during startup with an 'addr error'. If I remove the
QuickTime extension from the extensions folder, it boots ok. Reinstalling a
clean copy of QT3 makes no difference - same thing. I *think* there's a
conflict with some part of Office98.

Now, the weird bit is that when I try QT2.5 instead, it starts up ok but
then when anything needs QT it reports 'QuickTime is not installed'.
Deleting the QT and app prefs files makes no difference, nor does a
parameter reset.

Any ideas?

I will be doing a low-level format and complete re-install of everything,
but am currently awaiting a repair so don't want to have to do it twice
(it's non-trivial as I have to backup onto 100Mb zip drives).

Ben

-- 
Ben Lovejoy                    | 'To see tomorrow's PC,
ben@lovejoy.demon.co.uk        |  look at today's Macintosh'
http://www.lovejoy.demon.co.uk |  -- BYTE, Oct 1995
Re: Weird QuickTime problem
#481
Author: Rebecca and Rowland
Date: Tue, 12 Jan 1999 00:00
29 lines
1854 bytes
Ben Lovejoy <ben@lovejoy.demon.co.uk> wrote:

> Anyone come across this one?
> 
> My PB3400 has developed some conflict/problem with QT3 which results in the
> machine hanging during startup with an 'addr error'. If I remove the
> QuickTime extension from the extensions folder, it boots ok. Reinstalling a
> clean copy of QT3 makes no difference - same thing. I *think* there's a
> conflict with some part of Office98.
> 
> Now, the weird bit is that when I try QT2.5 instead, it starts up ok but
> then when anything needs QT it reports 'QuickTime is not installed'.
> Deleting the QT and app prefs files makes no difference, nor does a
> parameter reset.
> 
> Any ideas?

Hmm - have you tried checking the HDD and re-building the desktop?

Rowland.

[snip]


-- 
Remove the animal for my email address:   rebecca@astrid.dog.u-net.com
Sorry - the spam got to me.                       PGP pub key A680B89D
UK biker?                    Join MAG and help keep bureaucracy at bay
                          http://dredd.meng.ucl.ac.uk/www/mag/mag.html
Re: Weird QuickTime problem
#483
Author: Ben Lovejoy
Date: Tue, 12 Jan 1999 00:00
19 lines
1418 bytes
real-address-in-sig@flur.bltigibbet (Rebecca and Rowland) wrote:

>> Now, the weird bit is that when I try QT2.5 instead, it starts up ok but
>> then when anything needs QT it reports 'QuickTime is not installed'.
>> Deleting the QT and app prefs files makes no difference, nor does a
>> parameter reset.

>Hmm - have you tried checking the HDD and re-building the desktop?

I've rebuilt the desktop (should have mentioned, whenever I do a parameter
reset I always rebuild the desktop at the same time). By check the HDD, do
you mean with Norton et al? I can try that.

Ben

-- 
Ben Lovejoy                    | 'To see tomorrow's PC,
ben@lovejoy.demon.co.uk        |  look at today's Macintosh'
http://www.lovejoy.demon.co.uk |  -- BYTE, Oct 1995
Re: Weird QuickTime problem
#484
Author: Ben Lovejoy
Date: Tue, 12 Jan 1999 00:00
18 lines
1294 bytes
peter@visage-wigphoto.demon.co.uk (Peter) wrote:

>I haven't got a PB and I haven't installed Orifice98 yet, but with MSO I
>had all sorts of problems until I turned Office Manager off. A long
>shot, but probably can't hurt to try. 

Hmmm - as you say, worth a try.

Did you just uncheck the Enable Office Manager checkbox, or did you have to
physically delete it? If the latter, what did you delete (you never know
what bits MS puts where)?

Ben

-- 
Ben Lovejoy                    | 'To see tomorrow's PC,
ben@lovejoy.demon.co.uk        |  look at today's Macintosh'
http://www.lovejoy.demon.co.uk |  -- BYTE, Oct 1995
Re: Weird QuickTime problem
#485
Author: Ben Lovejoy
Date: Tue, 12 Jan 1999 00:00
16 lines
1267 bytes
peter@visage-wigphoto.demon.co.uk (Peter) wrote:

>> Did you just uncheck the Enable Office Manager checkbox, or did you have to
>> physically delete it? If the latter, what did you delete (you never know
>> what bits MS puts where)?

>I just unchecked it.

Hmmm - very strange. Still, I'll give it a go.

Ben

-- 
Ben Lovejoy                    | 'To see tomorrow's PC,
ben@lovejoy.demon.co.uk        |  look at today's Macintosh'
http://www.lovejoy.demon.co.uk |  -- BYTE, Oct 1995
Re: Weird QuickTime problem
#487
Author: Rebecca and Rowland
Date: Tue, 12 Jan 1999 00:00
27 lines
1978 bytes
Ben Lovejoy <ben@lovejoy.demon.co.uk> wrote:

> real-address-in-sig@flur.bltigibbet (Rebecca and Rowland) wrote:
> 
> >> Now, the weird bit is that when I try QT2.5 instead, it starts up ok but
> >> then when anything needs QT it reports 'QuickTime is not installed'.
> >> Deleting the QT and app prefs files makes no difference, nor does a
> >> parameter reset.
> 
> >Hmm - have you tried checking the HDD and re-building the desktop?
> 
> I've rebuilt the desktop (should have mentioned, whenever I do a parameter
> reset I always rebuild the desktop at the same time). By check the HDD, do
> you mean with Norton et al?

Yes.  btw, it's best to talk about resetting the PRAM or parameter RAM -
a parameter reset is a bit vague (could be anything really - throwing
away prefs files perhaps?).

Rowland.


-- 
Remove the animal for my email address:   rebecca@astrid.dog.u-net.com
Sorry - the spam got to me.                       PGP pub key A680B89D
UK biker?                    Join MAG and help keep bureaucracy at bay
                          http://dredd.meng.ucl.ac.uk/www/mag/mag.html
Re: Weird QuickTime problem
#489
Author: Ben Lovejoy
Date: Thu, 14 Jan 1999 00:00
24 lines
1691 bytes
real-address-in-sig@flur.bltigibbet (Rebecca and Rowland) wrote:

>> >Hmm - have you tried checking the HDD and re-building the desktop?

>> I've rebuilt the desktop (should have mentioned, whenever I do a parameter
>> reset I always rebuild the desktop at the same time). By check the HDD, do
>> you mean with Norton et al?

>Yes.

Interesting. Norton reports a 'System error' with each of the QT files, but
it does this also if I install working copies from elsewhere. This does
seem to suggest a problem with the hard drive, the new copy simply
over-writing the old and using the same damaged area, so looks like I'm not
going to sort it until I do a low-level format.

But that seems to have solved the mystery, so thanks.

Ben

-- 
Ben Lovejoy                    | 'To see tomorrow's PC,
ben@lovejoy.demon.co.uk        |  look at today's Macintosh'
http://www.lovejoy.demon.co.uk |  -- BYTE, Oct 1995
Re: Weird QuickTime problem
#492
Author: Rebecca and Rowland
Date: Fri, 15 Jan 1999 00:00
31 lines
2137 bytes
Ben Lovejoy <ben@lovejoy.demon.co.uk> wrote:

> real-address-in-sig@flur.bltigibbet (Rebecca and Rowland) wrote:
> 
> >> >Hmm - have you tried checking the HDD and re-building the desktop?
> 
> >> I've rebuilt the desktop (should have mentioned, whenever I do a parameter
> >> reset I always rebuild the desktop at the same time). By check the HDD, do
> >> you mean with Norton et al?
> 
> >Yes.
> 
> Interesting. Norton reports a 'System error' with each of the QT files,

?  Does anyone know what this means?

> but
> it does this also if I install working copies from elsewhere. This does
> seem to suggest a problem with the hard drive, the new copy simply
> over-writing the old and using the same damaged area, so looks like I'm not
> going to sort it until I do a low-level format.

hmm...  Dunno about that.  What does the check for bad blocks find?

Rowland.

-- 
Remove the animal for my email address:   rebecca@astrid.dog.u-net.com
Sorry - the spam got to me.                       PGP pub key A680B89D
UK biker?                    Join MAG and help keep bureaucracy at bay
                          http://dredd.meng.ucl.ac.uk/www/mag/mag.html
Re: Weird QuickTime problem
#498
Author: Ben Lovejoy
Date: Thu, 21 Jan 1999 00:00
24 lines
1653 bytes
No@spam.needed.fo (Joe Logic) wrote:

>If it comes down to formatting the drive, you might want to just run
>Norton speed disk with the "wipe free space" option. That should take care
>of any lingering tidbits that the system is still some how picking up on. 

I'll be doing a low-level format, so that should thoroughly wipe
everything.

>I can't remember if there is an uninstall routine with the QT3 installer,
>have a look.

There is, but it makes no difference.

>M$ products have a tendency to screw up lots of things on a Mac.

Anyone else using both QT2.5/QT3 and Office98?

Ben

-- 
Ben Lovejoy                    | 'To see tomorrow's PC,
ben@lovejoy.demon.co.uk        |  look at today's Macintosh'
http://www.lovejoy.demon.co.uk |  -- BYTE, Oct 1995
Re: Weird QuickTime problem
#405
Author: Peter Ceresole
Date: Mon, 25 Jan 1999 00:00
24 lines
1861 bytes
In article <B2D27FBF9668162D8@stirrins.demon.co.uk>,
trevor@stirrins.notdemon.co.uk (Trevor Sommers) wrote:

>Yes Iam using QT3 and OS8.
>
>My only problems are, and I do not think they are related -
>
>1	Quick time3 will not read most avi files ( I thought it was able to)- I
>get *required compressor not found* and a white viewing area although the
>sound file works.

I'm using QT3 and sys 8.1; it seems to look at .avis okay, although in some
cases it won't play the sound. Looking at the info for the file in
Movieplayer those .avis have some kind of sound format that it doesn't know
about. They play okay (but slightly more jerkily) in SoftWindows 95.
Anyway, that's the opposite problem from yours. Others are certainly okay.

Do you have the Indeo Video and Intel Raw extensions? Although I'm not
sure, I believe that they're necessary over and above having QT3.

I don't know anything about Syquest drivers- sorry.

-- 
Peter
Re: Weird QuickTime problem
#501
Author: Trevor Sommers
Date: Mon, 25 Jan 1999 00:00
45 lines
2413 bytes
In article <B2CD024B96684CF4B@tvsystems.demon.co.uk>,
ben@lovejoy.demon.co.uk (Ben Lovejoy) wrote:

>Subject: Re: Weird QuickTime problem
>From: ben@lovejoy.demon.co.uk (Ben Lovejoy)
>Organization: Not bad, usually, sometimes a bit sloppy
>Date: Thu, 21 Jan 1999 16:11:55 +0000
>Newsgroups: demon.tech.mac
>
>No@spam.needed.fo (Joe Logic) wrote:
>
>>If it comes down to formatting the drive, you might want to just run
>>Norton speed disk with the "wipe free space" option. That should take care
>>of any lingering tidbits that the system is still some how picking up on. 
>
>I'll be doing a low-level format, so that should thoroughly wipe
>everything.
>
>>I can't remember if there is an uninstall routine with the QT3 installer,
>>have a look.
>
>There is, but it makes no difference.
>
>>M$ products have a tendency to screw up lots of things on a Mac.
>
>Anyone else using both QT2.5/QT3 and Office98?
>
>Ben
>
Yes Iam using QT3 and OS8.

My only problems are, and I do not think they are related -

1	Quick time3 will not read most avi files ( I thought it was able to)- I
get *required compressor not found* and a white viewing area although the
sound file works.

2	My Syquest driver (EZ135) will no longer mount. The silverlining lite
(version 2.2) control panel can be configured to scan, unmount and then
mount BUT after it appears on the desktop any application I try to open
immediately causes a freeze. Everytime.

Sorry if all this is not relevant

trevor
Re: Weird QuickTime problem
#406
Author: Trevor Sommers
Date: Wed, 27 Jan 1999 00:00
35 lines
2361 bytes
In article <B2D288EA966824C91@cara.demon.co.uk>,
peter@cara.demon.co.uk (Peter Ceresole) wrote:

>Subject: Re: Weird QuickTime problem
>From: peter@cara.demon.co.uk (Peter Ceresole)
>Organization: none
>Date: Mon, 25 Jan 1999 20:47:38 +0000
>Newsgroups: demon.tech.mac
>
>In article <B2D27FBF9668162D8@stirrins.demon.co.uk>,
>trevor@stirrins.notdemon.co.uk (Trevor Sommers) wrote:
>
>>Yes Iam using QT3 and OS8.
>>
>>My only problems are, and I do not think they are related -
>>
>>1	Quick time3 will not read most avi files ( I thought it was able to)- I
>>get *required compressor not found* and a white viewing area although the
>>sound file works.
>
>I'm using QT3 and sys 8.1; it seems to look at .avis okay, although in some
>cases it won't play the sound. Looking at the info for the file in
>Movieplayer those .avis have some kind of sound format that it doesn't know
>about. They play okay (but slightly more jerkily) in SoftWindows 95.
>Anyway, that's the opposite problem from yours. Others are certainly okay.
>
>Do you have the Indeo Video and Intel Raw extensions? Although I'm not
>sure, I believe that they're necessary over and above having QT3.
>
>I don't know anything about Syquest drivers- sorry.
>
>-- 
>Peter
Yes I have both both Intel and Indeo installed. Actually I misses th .5 off
my original post, I am in fact running 8.5.1
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