🚀 go-pugleaf

In article <1dfv2xt.hem8jjsgrj1aN@borgcube.demon.co.uk> Richard Burge
wrote:

>I've just switched to Demon as my ISP, but my up-until-now perfectly
>happy Motorola Modemsurfr external 56k modem will now only connect at
>28.8k :(
>
>I'm using a mac (which Motorola don't support! Hell, they've just bailed
>out of the consumer Modem market so they probably won't support anything
>soon)
>
>Motorola are unaware of any problems using this modem with Demon.
>As far as I'm aware, I'm using the correct PoP number for k56flex (0845
>079 8666 or 8668), my phone line is fine (as I was getting 50k
>connections with my last provider, NetKonect) and I have the correct
>flash upgrade (v1.009). 

The latest has been 1.12 since early this year - this may well make a
difference, although most people found it upped their incoming data rate
by around 4K rather than anything huge.

>Has anyone got one of these working with Demon? Is there a magic init
>string or anything?

My VoiceSurfr (pretty much the same modem) works fine, usually
connecting at 48-50K on a BT line - but I am a Windows user, so cannot
help with anything Mac-specific.

-- 
Paul

Paul Terry <URL:mailto:paul@musonix.demon.co.uk> wrote:
> In article <1dfv2xt.hem8jjsgrj1aN@borgcube.demon.co.uk> Richard Burge
> wrote:

>>I've just switched to Demon as my ISP, but my up-until-now perfectly
>>happy Motorola Modemsurfr external 56k modem will now only connect at
>>28.8k :(

[snip]

>>As far as I'm aware, I'm using the correct PoP number for k56flex (0845
>>079 8666 or 8668), my phone line is fine (as I was getting 50k
>>connections with my last provider, NetKonect) and I have the correct
>>flash upgrade (v1.009). 

> The latest has been 1.12 since early this year - this may well make a
> difference, although most people found it upped their incoming data rate
> by around 4K rather than anything huge.

Or the V90 upgrade (last time I checked it suggested that we use
the Danish one).

See the FAQ re: checking how the modems setup, try and obtain
your modem init string.

-- 
<URL:http://www.pierrot.co.uk/faq/dtm.faq>                       Team AMIGA
A solemn, unsmiling, sanctimonious old iceberg who looked like he was
waiting for a vacancy in the Trinity.  - Mark Twain

Terrance Richard Boyes <tez@pierrot.co.uk> wrote:

> >>I've just switched to Demon as my ISP, but my up-until-now perfectly
> >>happy Motorola Modemsurfr external 56k modem will now only connect at
> >>28.8k :(
> 
> [snip]
> 
> >>...and I have the correct flash upgrade (v1.009). 
> 
> > The latest has been 1.12 since early this year - this may well make a
> > difference, although most people found it upped their incoming data rate
> > by around 4K rather than anything huge.

Well, this was a Motorola tech support guy who told me 1.009 was the
latest. I suppose I shouldn't be surprised. I eventually found the 1.12
flasher on the Motorola BBS (which the tech support guy also forgot to
tell me about)

> Or the V90 upgrade (last time I checked it suggested that we use
> the Danish one).
> 
> See the FAQ re: checking how the modems setup, try and obtain
> your modem init string.

I inadvertantly sorted out my problem by totalling the modem and buying
a Pace instead. I decided to flash upgrade the firmware - the V90
firmware wasn't available in a UK specific version at the time of my
post, but there was the 1.12 update of the KFlex firmware.

Motorola don't just supply a ROM dump that you can transfer to the modem
with some comms software. They only provide a windows EXE that does it
for you. Great if you're using Windows, otherwise not so helpful. I
dutifully ran it by emulating a PC on my mac and running the flash
upgrader only to have the whole thing crash (unsurprising really!)
halfway through wiping it's existing firmware. I now have a useless
beige box that doesn't know what an AT command is which I would probably
have to ship back to Motorola if I wanted to get it working again. As it
is, I thought this would take at least a couple of weeks at best (I NEED
MY EMAIL!!!!) so I thought 'sod it' and went and bought a Pace, which
works fine.

Thanks for your help, though.
-- 
_________________________________________
Richard Burge <richard.burge@bigfoot.com>