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Article #114

Re: Generic modem - will connect to BT but not Demon?

#114
From: Stu Carter
Date: Mon, 01 Oct 2001 13:09
22 lines
2326 bytes
> You're right I got a helpful response from helpdesk@demon.net saying if
> I can connect to the purple ROMP then it's a BT problem otherwise a
> modem compatibility issue. I'm betting on the modem being incompatible.

I had a lot of phoning BT, checking lines, phoning demon's helpdesk etc.
and I refused to believe it was my Topic modem which was the problem.

However, they proved that it was a single ROMP (that which supplies
the surftime numbers) which I had problems with.

Went to Staples and bought a 3com on 16-day moneyback guarantee.
(Figured I could take it back if it didn't fix the problem). It worked a
treat,
and has done ever since.

I made a vow that day to avoid generic hardware at all costs.

Hope this helps,

Stu
--
To reply, find my address between the w characters.
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From: "Stu Carter" <kflwstu@mini.demon.co.ukw.com>
Newsgroups: demon.tech.modems,demon.service,demon.ip.support
Subject: Re: Generic modem - will connect to BT but not Demon?
Date: Mon, 1 Oct 2001 14:09:35 +0100
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