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Article #17881

Re: Trouble connecting with older fax machine

#17881
From: john blackmore
Date: Mon, 03 Feb 1997 00:00
38 lines
2233 bytes
I had somewhat similar problems receiving faxes from some fax machines using 
a Sportster Voice 33.6. 

USR upgraded the Voice modem to the latest version, but the problem still 
exists. I have an outstanding tech support query with them but they are very 
silent on the matter. In the experimentation I did, the software used doesn't 
make any difference.

As a result, I have gone back to my Sportster 14.4 which doesn't suffer from 
the same problems - and reliably receives from the problem fax machines !

> "Blair E. Hadfield" <blairh@sentex.net> wrote:
> 
> I have had several occasions on which I have trouble connecting in fax mode
> with some fax machines, when I can connect at the same time with others. 
> In particular, it seems that although the modem (a USR Winmodem 28.8, in
> the current case), dials properly, when the answering fax machine answers
> the line, the modem just doesn't recognize the fax (or perhaps vice-versa) 
> 
> 
> My most recent experience was with a rather old Panasonic fax machine.
> However, there are not any error-correction settings, etc on that machine.
> Can anyone suggest a good reference on troubleshooting faxmodem
> connections?  I have looked extensively on USR's website, but none of the
> documents have helped so far.
> 
> Any help would be appreciated.
> 
> Blair Hadfield
> 
> 
-- 
------------------------------------------------------------------------------
John Blackmore
johnb@infonol.demon.co.uk
www.infonol.demon.co.uk
------------------------------------------------------------------------------
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From: john blackmore <johnb@infonol.demon.co.uk>
Subject: Re: Trouble connecting with older fax machine
Date: 1997/02/03
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