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Article #17891

Re: Trouble connecting with older fax machine

#17891
From: Jim Tavendale
Date: Tue, 04 Feb 1997 00:00
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"Blair E. Hadfield" <blairh@sentex.net> wrote:

> I have had several occasions on which I have trouble connecting in fax mode
> with some fax machines, when I can connect at the same time with others. 
> In particular, it seems that although the modem (a USR Winmodem 28.8, in
> the current case), dials properly, when the answering fax machine answers
> the line, the modem just doesn't recognize the fax (or perhaps vice-versa) 
> 
> 
> My most recent experience was with a rather old Panasonic fax machine.
> However, there are not any error-correction settings, etc on that machine.
> Can anyone suggest a good reference on troubleshooting faxmodem
> connections?  I have looked extensively on USR's website, but none of the
> documents have helped so far.
> 
> Any help would be appreciated.
> 
> Blair Hadfield

I am sure someone will correct me if I am wrong, could your trouble
be that you set your fax software for V17 (14,400 Baud) to talk to a
Class 3 (9,600 Baud) machine? When the fax protocols, unlike the
modem ones, have no provision to negotiate the communication speed
to the highest common one.
i.e you should dial out using 9,600 Baud unless you know the
receiving kit can handle 14,400 Baud.

Regards Jim Tavendale  
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From: jim@horndon.demon.co.uk (Jim Tavendale)
Subject: Re: Trouble connecting with older fax machine
Date: 1997/02/04
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