🚀 go-pugleaf

I've tried several new modems 2 Bestdata, Supra, and finally the Cardinal. 
All have the Rockwell chipset and ALL had
the problem with "not sensing audio" and hanging up on callers that talk in
a normal voice level when using voice mail functions.

I've tried the different voicemail software packages that come with each of
the modems and according to Cardinal, the problem lies with a bug in the
chipset itself.  They are trying to work a software patch, but their not
sure if it will be successful.

For some reason, the chipset doesn't permit the modem to be sensitive
enough when answering a call to someone with a normal voice.  Therefore,
sensing "no audio", it times out and hangs up on the person.  Depending on
the software, this can vary from 6 sec. to 25 sec. (bestdata).  If the
person calls and "yells" into the phone, the voice mail system works fine.

I think it's pretty shabby that this "bug" exists in the Rockwell chipset
and that it was permitted to be placed on the market by various
manufacturers.  Why didn't any of the manufacturers check out this
function?

Cardinal techs finished their message by stating that they didn't think any
modem on the market would fit my needs.
"MY NEEDS!"  All I want it to do is answer the phone and record a message. 
Since when is that a "special need?" Why else would I want to buy a Voice
Modem?

I get so tired of purchasing equipment only to be "blamed" by the
manufacturer for trying to use it as advertised!  I certainly never get an
apology for the fact it HAS a bug, and after paying for long distance tech
support charges to find out about this BUG (because they don't like to
answer Email) , I'm usually told that I have to live with it and that they
may not be able to fix it!  This has happened TOO many times!  Then we have
the TI chipset in other brands with it's "stop and go" downloading which is
unacceptable.  So, what do we buy to get EVERYTHING!

I think we need HIGHER test standards in the computer hardware industry (or
at least some!).