🚀 go-pugleaf

In article <+gtDeKAorAQ0EwM0@musonix.demon.co.uk>,
Paul Terry  <paul@musonix.demon.co.uk> wrote:
>>> I do not consider my 3400 to be at fault. If Demon have 'moved the
>>> goalposts', can Motorola be held responsible for missing the goal?
>> Yes, actually. Provided the goal remains covering at least the official
>> range, then any shots outside that range are the shooter's problem.
> Don't you mean the customers' problem, Clive?
> (i.e. customers have bought Motorolas ... Demon have bought Ascends ...
> Clive says "tough luck customers".  Mmmm ... where did I see that latest
> advert for training in management skills?)

<mood=bad>

Clive has not said "tough luck customers". Perhaps your reading skills need
training.

Don't you mean "customer service skills" anyway, not "management skills" ?
You don't work for me.

"I have just put leaded petrol in my new car and wrecked the catalytic
converter. This is clearly Shell's fault and I want to know what they're
going to do about it."

You can have detailed and interesting, but unofficial, comment from people
like me in this newsgroup in whatever style they choose, or you can have
only official and therefore restricted announcements. If you want the
former from me, then you'll get it in what ever form I choose. This is
demon.service - "robust" - not Customer Services. If you want a formal
Customer Services comment, ask them.

Rearrange the following words to obtain a well-known phrase: "can't get
heat if kitchen of out stand the the you".

</mood=bad>

-- 
Clive D.W. Feather     | Work:  <clive@demon.net>  | Tel: +44 181 371 1138
Director of            | Home:  <clive@davros.org> | Fax: +44 181 371 1037
  Software Development |
Demon Internet Ltd.    |