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Article #68644

Re: Computer asks for later version of Windows

#68644
From: David Lindsay
Date: Sun, 28 Apr 1996 00:00
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In article: <ryWe0DADWdgxEwqE@curley.demon.co.uk>  Terry Birch 
<terry@curley.demon.co.uk> writes:
> 
> 
> My next door neighbour has got a D486X2-80 running on Ms-Dos 6.2 and WfW
> 3.11    Two weeks ago he a bought a HP 660c Inkjet for which he also
> installed its software, on occasions since then he's had an error dialog
> box saying:- failed to establish 2 way communication to printer, via Lpt
> 1, on clicking the OK button the document would then print as normal.  
> 

I recently purchased an 850 and had problems with the software that HP had 
sent with the printer.  Having had several expensive phone calls (they use 
an 0891 number and have many morons to man the customer service desk) I 
finally managed to speak to a helpful Dutch person who sent me some upgrades 
of the software.  I have been sent several software updates since, without 
asking for them, and my printing problems have gone away.

So I suggest that you get the 0891 number and give them a ring because this 
may be a software bug in the drivers.

I hope that you sort the problems.

-- 
David Lindsay
Lindsay Research                             Fax:+44(0)1734 402500
Market Research & Consultancy                davlinds@mktres.demon.co.uk
Reading, Berks; UK
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From: David Lindsay <Davlinds@mktres.demon.co.uk>
Subject: Re: Computer asks for later version of Windows
Date: 1996/04/28
Message-ID: <424151391wnr@mktres.demon.co.uk>
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