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Article #68663

Re: Computer asks for later version of Windows

#68663
From: John Saunders
Date: Mon, 29 Apr 1996 00:00
41 lines
2236 bytes
In article <424151391wnr@mktres.demon.co.uk>
           Davlinds@mktres.demon.co.uk "David Lindsay" writes:

> In article: <ryWe0DADWdgxEwqE@curley.demon.co.uk>  Terry Birch 
> <terry@curley.demon.co.uk> writes:
> > 
> > My next door neighbour has got a D486X2-80 running on Ms-Dos 6.2 and WfW
> > 3.11    Two weeks ago he a bought a HP 660c Inkjet for which he also
> > installed its software, on occasions since then he's had an error dialog
> > box saying:- failed to establish 2 way communication to printer, via Lpt
> > 1, on clicking the OK button the document would then print as normal.  
> 
> I recently purchased an 850 and had problems with the software that HP had 
> sent with the printer.  Having had several expensive phone calls (they use 
> an 0891 number and have many morons to man the customer service desk) I 
> finally managed to speak to a helpful Dutch person who sent me some upgrades 
> of the software.  I have been sent several software updates since, without 
> asking for them, and my printing problems have gone away.
> 
> So I suggest that you get the 0891 number and give them a ring because this 
> may be a software bug in the drivers.
> 
> I hope that you sort the problems.

Don't forget HP have a web site which holds the latest printer
drivers and some notes associated with each type of printer.

The web site is:

   http://www.hp.com/

The index page for printers is:

   http://www.hp.com/cposupport/cpoindex.html

Besides, it gives you an excuse for some serious net surfing
whilst you try to download the latest drivers :-)

-- 
John Saunders
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From: John Saunders <John@gemini.demon.co.uk>
Subject: Re: Computer asks for later version of Windows
Date: 1996/04/29
Message-ID: <830814118snz@gemini.demon.co.uk>
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