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DELL 17" ULTRASCANS 17": A Saga from the quest for a 17" Monitor

A  month ago, I bought a couple of DELL UltraScan  17"  Monitors, 
or at least . . . . I thought I did. One turned out to be another 
brand, and the DELL that turned up, well....

The  first  one didn't work. When switched on, the  tube  made  a 
"clang"  but  all  that  happened  was  that  the  contrast   and 
brightness  LEDs just flashed quickly. The other controls to  the 
left,  under a flap seemed stuck, and LED lighting three  of  the 
options. A switch at the rear marked power save, when moved  just 
made the contrast and brightness LEDs flash slowly. The  monitors 
have a manufacture date of 1994. They have a Degauss button  next 
to the power on button, and amongst the settings beneath the flap 
on the left, there is a reset button (ball point type) select and 
other buttons).

The  person who sold it to me, asked me to send it back, which  I 
did, and the one that turned up performed exactly the same way.

This  week, that one went back, and a replacement  was  collected 
from somewhere in London. This time my brother did the  exchange, 
and tried it. He reported exactly the same symptoms!

My questions, hopefully to DELL engineers are:

1) WHat is this monitor?
2) Is it microprocessor controlled?
3) What is wrong with them? 
4) Do they require special 15 pin cables?

Any advice much appreciated....
-- 
David Longley