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Article #5886

Re: Wine

#5886
From: Matt Russell
Date: Sat, 13 Mar 2004 23:30
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In article <10520ocmu7t6g8b@corp.supernews.com>,
 "gtrgrrrl" <gtrgrrrl@nospamev1.net> wrote:

> "Matt Russell" <pirate@airmail.net> wrote in message
> news:pirate-2251E7.12461911032004@library.airnews.net...
> > In article <1051bhul91r10a7@corp.supernews.com>,
> >  "gtrgrrrl" <gtrgrrrl@nospamev1.net> wrote:
> >
> > > Marty's was always my first choice.
> > > They closed this past November.  :-(
> >
> >
> > Good riddance.  The one time I was there I got hit with a snotty
> > attitude from two separate salespeople.  Never went back.
> 
> Maybe they were just mirroring YOUR snotty attitude.  Just the tone of your
> post sez plenty.
> It was a great place.  A Dallas landmark.   Maybe it was just all beyond you
> anyway...
> perhaps when you left they said good riddance as well...
> think about it...

Better to remain silent and let people think you a fool, than speak and 
remove all doubt, Alma.

So when I walk in to a supposedly well-stocked and knowledgeable wine 
store with a list of very specific yet somewhat obscure wines, and the 
first reaction I get from a salesperson is (in a very sneering tone) 
"Don't hurt yourself looking for those", followed up by getting a very 
curt "we're not interested in doing special orders of less than a case" 
from the manager (said while he was turning and walking away), what sort 
of behaviour was I supposed to expect?  

As for being 'beyond me', after years of shopping at Sigel's and 
Goody's, I have NEVER had that kind of response.  Even when they could 
not accomodate my requests, they were never less than polite.  
I suppose the boneheads at Marty's might have said "Good riddance" at my 
departure, freeing them up to continue gouging Park Cities/Oak 
Lawn/Uptown customers with overpriced offerings and comapred to Sigel's, 
a limited selection.  

I do know this...  When a customer is looking to drop several hundred 
dollars (and possibly come back and do it again on a regular basis) you 
at least make an effort to please them.

I suppose if I had regular gigs at Marty's annoying customers with some 
sub-par yowling, I might stick up for them too.  Just the tone of your 
toadying says plenty.  

Now, don't go away mad, just go away.  Think about it...


MR
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From: Matt Russell <pirate@airmail.net>
Newsgroups: dfw.eats
Subject: Re: Wine
Date: Sat, 13 Mar 2004 17:30:28 -0600
Organization: Trollhammer, Inc.
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