🚀 go-pugleaf

In article <42336686.7E31@airmail.net>, JazzMan <No_Spam@airmail.net> 
wrote:

> I hate that company, they and all their employees are total
> fucktards. After years of horrible, or worse, service, I'd 
> finally had enough. Dealing with them has been worse than
> cancer. I called and cancelled them last week, and they
> told me that they had to schedule a pickup on the modem,
> during my work hours only. 
> 
> Like fuck I'm going to waste a fucking day of my vacation
> time for those assholes.
> 
> After their threats to charge me a hundred bucks for their
> piece of crap modem an appointment was set for this morning
> at 8-11 am. I told them that if they were one minute late
> that the modem would be setting on the porch and they could
> get it at their convenience.
> 
> So the fucktard technician shows up at 10 am, only I didn't
> know because I only found out when I left the house at 11
> and found the red tag on my doorknob. Apparently the dipshit
> didn't feel the need to knock or anything else to let me
> know he was here.
> 
> So I called back this morning and complained and told them
> again the modem would be on the porch, they said that they
> would not attempt to pick it up unless I was here, period,
> and that they would sue me for the modem cost. So, they say
> they'll come get it tomorrow morning betwee 8 and eleven.
> 
> God damn!
> 
> Here I am, the weekend ruined (like so many others because
> of their fuckshit stupid scheduling policies and piss-poor
> service quality), trapped in my house both mornings. I was
> going to a party tonight, but can't now because I have to
> get up tomorrow morning and wait out on the porch for that
> dumbshit Comcast asshole to show up again.
> 
> To anyone who may care, I can only say this:
> 
> Run away from ComCast, or ComCrap as I like to refer to
> them. They have terrible prices ($59 for internet), terrible
> service, terrible treatment of their customers, and are all
> around dipshits. I've been weeks at a time out of service
> with them because of the ratted out crappy infrastructure they
> bought from AT&T (LOL! AT&T was laughing all the way to the bank
> on that one!).
> 
> It would be better to not have any internet at all than it would
> be to have ComCast. 
> 
> They suck!
> 
> JazzMan

I'd just leave the modem on the porch, but you didn't say whether you 
were required to sign something. There's no way in hell you should have 
to wait for them to pick up their own stuff. And, believe me, no matter 
what, they're not going to "sue" you over the modem. It onIy cost them 
about $5.95, and their legal department pays probably at least $10/hr.

Just document everything, put the modem on the porch and forget about it.

But, concerning comcast, I've had pretty decent results from them - 
other than their constant raising of rates, and a few months of shitty 
connection and issues after the switch from AT&T.

When they switched, I lost connection for two weeks, with them 
constantly telling me that "nothing has changed other than the name", 
and insisted the problem was on my end. I kept telling them that that 
wasn't possible, unless it was their modem. (since the days of 96 baud 
modems, the only times I've had to call tech support is after I'd 
troubleshooted my end).

Well, after two weeks of using AOL dial-up from one of those freebie 
CD's (there is a hell, BTW), two techies finally showed up, and deduced 
that the problem was... my modem. Evidently, nothing had changed other 
than the compatibilty of my modem.

I mentioned to the on-site service techies that I had identified the 
problem for comcast two weeks previous (within an hour of losing 
connectivity actually), and that surely, the modem they supplied was not 
some one-off hybrid built espescially for me. They knew the score and 
suggested I milk the company for some free service, which I did, and got 
two months free service for the two-week outage. Fair enough.

But, in the roughly 3 months after that, I experienced frequent outages, 
and they were very predictable. Working freelance at the time, this was 
a major problem. My major account would email files late Friday night, 
and I was to work them early Saturday morning for late Saturday 
delivery, but Comcast was out every damn Saturday morning until 12 or so.

Every Saturday morning, I'd all Comcast, get the standard 
troubleshooting routine, like they hadn't trained me to "unlpug my 
modem, shut down, re-plug, blah blah blah", and schedule a service 
appointment for the following Tuesday. I guess they don't work Monday's 
at comcast.

So after that, every time theire system went down, and they weren't 
honest about it, I scheduled those Tuesday visits, knowing full well 
that their system would be up by 1 PM, and that I wouldn't be home for 
the tech call.

And the times they managed to schedule tech calls when I would be home, 
I made them switch the modem (they get dusty, you know). I'm on my sixth 
cable modem so far in less than two years, but I don't like the color of 
the latest, so I'm hoping to get an outage of at least 2 minutes so I 
can upgrade to a color more compatible with a G4 gray/blue shell.

-- 
The Leftist impulse is at heart a longing
to be rid of the burden of freedom.