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Article #1

Re: DIGEX Customer Newsletter

#1
From: dhsetzer
Date: Fri, 22 Dec 1995 00:00
56 lines
3296 bytes
In Article<4bc7lm$6b6@ss2.digex.net>, <doug@ss2.digex.net> write:

     [deletions]
> 
> The modem manufacturers are under a lot of pressure from the markets
> to build faster modems.  The problem is with the public perception
> (which is driven by advertising) that these modems which "are able to
> operate at 28.8k" should actually be expected to achieve that level of
> performance most or all of the time.  Modems back down in speed to 
> compensate for different line charactoristics.  Consumers mistake 
> this as the modems backing down because something is WRONG and that 
> someone should FIX IT.  That is not the intent of the manufacturers.
> The guys who build the modems don't expect them to run at 100% all 
> of the time or they wouldn't have such complex and involved speed
> back-down facilities.  They would just runl at 28.8k or nothing.
> 
> 

    [deletions]

All of this came as a big shock to me when I had to set up a remote link to 
our network.  In my innocence I ran out and purchased two sets of State of The 
Art US Robotics 28,800 modems to service the link over POTS lines.  The 
blinding fast throughput was great for short periods of time, but this is a 24 
hour link and the system would not run for 8 hours strait without a dropped 
carrier.

We finally had to back the modems off to 9600 in order to establish a stable 
link.

I now need to set up another set of modems and I am struggling with trying to 
decide if I will be better off spending even more money for the US Robotics 
Courier model which, I am told, has better tolerance for phone line 
fluctuations, or just get a couple of good 9600 modems and be done with it.

I can understand BA working to satisfy the 99.99% of calls which are voice and 
fax, and leaving the modem users to last.  At some point modem use will 
probably reach a critical mass which will force BA to pay more attention to 
line quality and speed.




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  Dan and Cydney Setzer
  dhsetzer@access.digex.net
  http://www.access.digex.net/~dhsetzer/setzer.html

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From: dhsetzer@access.digex.net
Subject: Re: DIGEX Customer Newsletter
Date: 1995/12/22
Message-ID: <NEWTNews.819649961.21503.dhsetzer@baa01306.slip.digex.net>
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references: <4a6a30$2n2@ss2.digex.net> <4b3di9$23a@skipper.netrail.net> <4b4cvj$b64@access1.digex.net> <4b771c$4ln@skipper.netrail.net>  <4bc7lm$6b6@ss2.digex.net>
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