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Article #29Re: Telewest Communications FIASCO
From: Alastair B Roberts
Date: Thu, 20 Feb 1997 00:00
Date: Thu, 20 Feb 1997 00:00
39 lines
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3121 bytes
On 20 Feb 1997, David Shepherd wrote: > Alastair B Roberts <abr@tardis.ed.ac.uk> wrote: > > : On Wed, 19 Feb 1997, Kate Galloway wrote: > > : > On Wed, 19 Feb 1997, The Nit Nurse wrote: > : > > : > > I'd have thought that it was 'calls to an ISP's PoP', in which case Embra > : > > Yooni is your ISP and their dial-up service is the PoP. The modem speed, > : > > type or protocol is irrelevant, you're making a call to an ISP's PoP. > : > > > : > > > : > Telewest are unaware what is and what isn't a PoP. Their records are out > : > of date / inaccurate. The know it is the Uni, they count it as a free > : > call though. > : > > > : For a *telecommunications* company, who are trying to move into the > : so-called information age by introducing cable networks, internet access, > : cable-modems, etc, etc, etc, it is quite ironic that these people fail to > : understand the technology involved. If anybody should understand these > : things, it should be Telewest! > [snip] > which covers the bulk of this sort of call - however I suspect that in > the actual contract it may say something along the lines of the free > calls applying to voice calls only and not data. This is what started this entire farce: I don't have a contract which mentions the new services, i.e. terms of conditions of free local calls, etc! -- +=================================================+ | Alastair Roberts --- abr@tardis.ed.ac.uk | +=================================================+
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 11c7e4,90717bff8862bb1 X-Google-Attributes: gid11c7e4,public X-Google-Thread: 1165b0,90717bff8862bb1 X-Google-Attributes: gid1165b0,public X-Google-Thread: 151773,90717bff8862bb1 X-Google-Attributes: gid151773,public X-Google-Thread: 1253eb,90717bff8862bb1 X-Google-Attributes: gid1253eb,public X-Google-Thread: 10e553,90717bff8862bb1 X-Google-Attributes: gid10e553,public X-Google-Thread: 15bea5,90717bff8862bb1 X-Google-Attributes: gid15bea5,public X-Google-Thread: 128c5a,90717bff8862bb1 X-Google-Attributes: gid128c5a,public X-Google-Thread: 11c291,90717bff8862bb1 X-Google-Attributes: gid11c291,public From: Alastair B Roberts <abr@tardis.ed.ac.uk> Subject: Re: Telewest Communications FIASCO Date: 1997/02/20 Message-ID: <Pine.SUN.3.95.970220163137.23956A-100000@davros.tardis.ed.ac.uk> X-Deja-AN: 220182835 Sender: cnews@dcs.ed.ac.uk (UseNet News Admin) X-Nntp-Posting-Host: davros.tardis.ed.ac.uk References: <Pine.SUN.3.95.970218210422.12679B-100000@k9.tardis.ed.ac.uk> <dam-1902971353310001@kerrera.dcs.gla.ac.uk> <Pine.SOL.3.95.970219173112.9188A-100000@lanner.dai.ed.ac.uk> <Pine.SUN.3.95.970220121654.24605B-100000@tardis.tardis.ed.ac.uk> <5ehj8m$geg@milkwort.bri.st.com> Content-Type: TEXT/PLAIN; charset=US-ASCII Organization: Department of Computer Science, Edinburgh University Mime-Version: 1.0 Newsgroups: eduni.dcs.cs3,eduni.dcs.cs4,eduni.dcs.cs2,eduni.dcs.cs1,eduni.dcs.tardis,eduni.ai.general,eduni.dcs.undergrad,eduni.general,ed.general,uk.business.telework,uk.telecom,uk.misc