Problemswith iMac and HP Deskjet 815C

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Article #73

#73

From: Mervi Esser
Date: Fri, 04 Aug 2000 00:00

33 lines
1827 bytes

> Now I try it in english, perhaps I get some more answers then:

> Hello,
>
> Ich have an iMac and via USB a HP Deskjet 815C.
> Now suddenly the computer doesnt see the printer any more.
>
> These things I have already tried:
> Installation of the printer driver
> iMate installation
> Firmware renewed
> Parameter-Ram deleted
> New installation of OS 8.5 and update to 8.5.1
> Defragmentation with Speeddisk
> Searching for problems with Norton DiskDoktor - no problems found
> Searching vor viruses with NAV - no viruses found
>
> and as last possibility I formatted my disk and installed everything new
>
> Still it doesnt work :-(((
>
> Unfortenately I dont know anyone with Mac and USB,
> but at an USB-Windows-Computer the printer worked without any problems.

> An external USB-Zip works at my iMac with the same cable without
> problems, so it cant be the cable or the plug.
>
> Can anybody help me????
>
> Thanks
>
> Mervi (who is already about to sell the printer again)
> ;-)

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From: Mervi Esser <m.esser@designpeople.de>
Subject: Problemswith iMac and HP Deskjet 815C
Date: 2000/08/04
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