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Thread View: fj.net.modems.fax
1 messages
1 total messages Started by Sweet Heart Mon, 28 Oct 2002 01:41
Motorola SM56 Fax Data Modem diver in a trouble, Help please.
#12
Author: Sweet Heart
Date: Mon, 28 Oct 2002 01:41
188 lines
8622 bytes
This is a multi-part message in MIME format.

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Hello,
I use Win XP Pro, I do have a Motorola Sm56 PCI Data Fax Modem, the =
current
version I do use is :
Date : 05 Nov 99
Version : 80.0.0.0
ATI3 : Release 4.10 AD06 Build 80.3
As I experimented many disconnection and very slow download I wanted to
upgrade with :
Date : 01 Jan 2002
Version : 84.32.0.0
ATI3 : Release 5.00 AD06 Buld 83.18
AND
Date : 9 March 2001
Version : 84.40.0.0 (from Motorola site)
ATI3 : Release 5.00 AD06 Buld 84.0
I got these drivers on : http://www.modem-drivers.com/
and : http://www.windowsxp-drivers.com/

So I installed these 2 different drivers and all the procedure were =
going
fine BUT when I wanted to boot I got the following message :   Cannot
Register with SM56 driver, Press Ok to exit...
Both driver gave me the same message and the result is that the modem is =
not
usable.
Both driver gave me the message : Not digitally signed.

I checked the Modem using the Diagnostic tab that query the modem and it =
was
responding fine.  I used the HyperTerminal to test it with the procedure
below.
And again with both driver all was going fine, the modem was correctly
responding BUT I cannot connect because the dialer told me that the =
modem is
not working properly !!! (The old driver I Roll Back on is working fine =
but
slow)

Any help or info is welcome and thanks

John..


Verifying Proper Hardware Operation
 To verify correct SM56 modem hardware operation, you can use the =
following
local analog loop back (LAL) test procedure, as follows :
1. Important : Remove the telephone line cable from the modem card.
2. Open HyperTerminal (or any terminal application).
3. Optionally, select a connection name and icon.
4. In the Connect Using window, select the Motorola SM56 ...... modem.
Click OK.
5. Enter a number in the Phone Number box...any number since we will not =
be
dialing it. Click OK.
6. On the next screen select Cancel.
7. Enter AT and hit <Enter>.     (The response OK should appear)
8. Enter ATS46 =3D 23 and hit <Enter>.
9. Enter AT&T1 and hit <Enter>.     Wait a few seconds.
10. Type some letters at the keyboard. If the hardware is functioning
correctly, the letters you type appear on the screen.
11. To exit this test mode, type +++ in quick succession (note no =
carriage
return) to escape to command mode. After getting the OK response type =
ATH
<Enter> to hang up.

Procedure to install the new driver
To install the Modem driver :
- Right click My Computer Icon and choose properties.
- Click on Hardware and then open the device manager tab.
- On the Modem hit + then Click Motorola SM56 Data Fax  Modem.
- Right click and choose Properties then Driver tab, Click Update =
Driver.
Choose Install from a list or specific location then point the wizard to =
the
location of the driver folder. Click Next.
A warning window will pop up, choose Continue anyway and then restart =
you
computer.

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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Hello,<BR>I use Win XP Pro, I do have a =
Motorola=20
Sm56 PCI Data Fax Modem, the current<BR>version I do use is :<BR>Date : =
05 Nov=20
99<BR>Version : 80.0.0.0<BR>ATI3 : Release 4.10 AD06 Build 80.3<BR>As I=20
experimented many disconnection and very slow download I wanted =
to<BR>upgrade=20
with :<BR>Date : 01 Jan 2002<BR>Version : 84.32.0.0<BR>ATI3 : Release =
5.00 AD06=20
Buld 83.18<BR>AND<BR>Date : 9 March 2001<BR>Version : 84.40.0.0 (<FONT=20
color=3D#ff0000>from Motorola site</FONT>)<BR>ATI3 : Release 5.00 AD06 =
Buld=20
84.0<BR>I got these drivers on : </FONT><A=20
href=3D"http://www.modem-drivers.com/"><FONT face=3DArial=20
size=3D2>http://www.modem-drivers.com/</FONT></A><BR><FONT face=3DArial =
size=3D2>and :=20
</FONT><A href=3D"http://www.windowsxp-drivers.com/"><FONT face=3DArial=20
size=3D2>http://www.windowsxp-drivers.com/</FONT></A><BR><BR><FONT =
face=3DArial=20
size=3D2>So I installed these 2 different drivers and all the procedure =
were=20
going<BR>fine BUT when I wanted to boot I got the following message=20
:&nbsp;&nbsp; Cannot<BR>Register with SM56 driver, Press Ok to =
exit...<BR>Both=20
driver gave me the same message and the result is that the modem is=20
not<BR>usable.<BR>Both driver gave me the message : Not digitally=20
signed.<BR><BR>I checked the Modem using the Diagnostic tab that query =
the modem=20
and it was<BR>responding fine.&nbsp; I used the HyperTerminal to test it =
with=20
the procedure<BR>below.<BR>And again with both driver all was going =
fine, the=20
modem was correctly<BR>responding BUT I cannot connect because the =
dialer told=20
me that the modem is<BR>not working properly !!! (The old driver I Roll =
Back on=20
is working fine but<BR>slow)<BR><BR>Any help or info is welcome and=20
thanks<BR><BR>John..<BR><BR><BR><FONT color=3D#0000ff =
size=3D5><STRONG>Verifying=20
Proper Hardware Operation</STRONG></FONT><BR>&nbsp;To verify correct =
SM56 modem=20
hardware operation, you can use the following<BR>local analog loop back =
(LAL)=20
test procedure, as follows :<BR>1. <STRONG><FONT =
color=3D#ff0000>Important=20
:</FONT></STRONG> Remove the telephone line cable from the modem =
card.<BR>2.=20
Open HyperTerminal (or any terminal application).<BR>3. Optionally, =
select a=20
connection name and icon.<BR>4. In the Connect Using window, select the =
Motorola=20
SM56 ...... modem.<BR>Click OK.<BR>5. Enter a number in the Phone Number =

box...any number since we will not be<BR>dialing it. Click OK.<BR>6. On =
the next=20
screen select Cancel.<BR>7. Enter AT and hit=20
&lt;Enter&gt;.&nbsp;&nbsp;&nbsp;&nbsp; (The response OK should =
appear)<BR>8.=20
Enter ATS46 =3D 23 and hit &lt;Enter&gt;.<BR>9. Enter AT&amp;T1 and hit=20
&lt;Enter&gt;.&nbsp;&nbsp;&nbsp;&nbsp; Wait a few seconds.<BR>10. Type =
some=20
letters at the keyboard. If the hardware is functioning<BR>correctly, =
the=20
letters you type appear on the screen.<BR>11. To exit this test mode, =
type +++=20
in quick succession (note no carriage<BR>return) to escape to command =
mode.=20
After getting the OK response type ATH<BR>&lt;Enter&gt; to hang =
up.<BR><BR><FONT=20
color=3D#0000ff size=3D5><STRONG>Procedure to install the new=20
driver</STRONG></FONT><BR>To install the Modem driver :<BR>- Right click =
My=20
Computer Icon and choose properties.<BR>- Click on Hardware and then =
open the=20
device manager tab.<BR>- On the Modem hit + then Click Motorola SM56 =
Data=20
Fax&nbsp; Modem.<BR>- Right click and choose Properties then Driver tab, =
Click=20
Update Driver.<BR>Choose Install from a list or specific location then =
point the=20
wizard to the<BR>location of the driver folder. Click Next.<BR>A warning =
window=20
will pop up, choose Continue anyway and then restart=20
you<BR>computer.<BR></FONT></DIV></BODY></HTML>

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