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Article #27Will Flashnet survive or become flushed ??
From: J.A.L.
Date: Fri, 20 Sep 1996 00:00
Date: Fri, 20 Sep 1996 00:00
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The big problem with a provider that conducts itself in the manner of flashnet is that I, as a customer, feel compelled to spend a portion of my time in these newgroups, rather than taking advantage of the internet. When I have to spend time attempting to get logged on, or relogging on after a disconnect, our dealing with email failures, or waiting on hold for tech support service, it becomes a disgusting insult to understand that these people are playing corporate executive and laughing all the way to the bank. I will begin, and contine, to push for a refund from flashnet due to what appears to be a total lack of ability on their part. Again, it is deplorable that they seem to be going full speed ahead in the overbearing advertising plan, but at the same time, they are offering up excuse after excuse as to why they can't seem to get their house in order. WE DON'T WANT TO HEAR YOUR SHALLOW, MEANINGLESS EXCUSES, JUST GET YOUR SHIT TOGETHER, OR GIVE PEOPLE THEIR MONEY BACK. I will add that anyone who feels warm and fuzzy about the service you're receiving from flashnet is probably feeling that way because they've been whizzing on you for months and you just don't know the difference. But, if you are actually satisfied, what the hell are you spending your time with others' problems? I know you all can't be related to Thurburn! JAL _ Dallas
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 100579,f76107f8442f7783,start X-Google-Attributes: gid100579,public X-Google-Thread: f9e53,f76107f8442f7783,start X-Google-Attributes: gidf9e53,public X-Google-Thread: 10c9d2,f76107f8442f7783,start X-Google-Attributes: gid10c9d2,public From: "J.A.L." <leathers@flash.net> Subject: Will Flashnet survive or become flushed ?? Date: 1996/09/20 Message-ID: <51tcga$h9i@excelsior.flash.net> X-Deja-AN: 184121584 organization: Flash-Net Internet Service Provider, 888-FLASHNET newsgroups: flashnet.support,flashnet.chatter,dfw.internet.providers