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Article #6HP Service Center Developer
From: Nayab Rasool
Date: Mon, 14 Jan 2013 09:35
Date: Mon, 14 Jan 2013 09:35
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2729 bytes
Urgent role Position: HP Service Center Developer Location: Lausanne, Switzerland Type: Fulltime Permanent Roles and Responsibilities • Development and configuration of business requirements to Quality standards • Creation of development packages and handover documentation to allow Operations to effectively promote the code to production • Provide 3rd level support for the following Service Center/Manager technical components; Knowledge Management, Master Data Interface, Automated Request Creation, Get IT, Connect IT, TEC (Omnibus, Omi) and Oracle • Provide 3rd level technical hyper-care and support for each Service Manager module post go-live • Manage and resolve or implement Incident/Change/Request/Problem support tickets where code changes are required • Execute custom and vendor application and software releases and upgrades • Prepare, administer and maintain sandbox and development environments for Service Center, Service Manager and web tier instances • Produce documentation for all completed development and ensure all documentation is current and valid Skills: • HP Service Center 4.x 5.x 6.x Certification • HP Service Manager 7.x / 9.x Certification • Connect IT x.x • ITIL V2/ V3 Foundation Certification (or higher) • Service Center technical • Service Manager technical Interest candidates please send ur cv to Nayab@kirtanaconsulting.co.uk
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Subject: HP Service Center Developer
From: Nayab Rasool <sdnrasool@gmail.com>
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