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Article #18214IOMEGA DITTO FAILS
From: FORMER CUSTOMER
Date: Sat, 29 Jun 1996 00:00
Date: Sat, 29 Jun 1996 00:00
26 lines
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1360 bytes
MY IOMEGA PROBLEMS / FAILURE I have never had the difficulties with a product like I have with this tape back up system. 1. No tape in the retail box 2. No manuals beyond the installation guide-a few papes 3. This was absolutely impossible to install. 4. I spent at least and hour plus talking to tech support when I could get through 5. I tried every phone number / homepage etc and could not get to a live person. 6. By far this has been the most frustration in my 15 years. I�ve spent several hours attempting to sort this out-hours I�m sure you know that are hard to come by-this was a nightmare! 7. I would like a complete refund for the two drives and two tapes I purchased.. First request faxed May 9, 1996 May 20, 1996 and have not heard from anyone� June 2, 1996 received RMA for tape recovery NEED APPROVED RMA for two 800�s + 2 tapes June 13, 1996 called by Marge was told to fax Jay (RMA) invoices for product, I did, NO RESPONSE! June 28, 1996 STOP THIS STUPIDITY! Updates to follow�
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X-Google-Language: ENGLISH,ASCII X-Google-Thread: ffb89,f71e388324bce76c,start X-Google-Attributes: gidffb89,public From: FORMER CUSTOMER Subject: IOMEGA DITTO FAILS Date: 1996/06/29 Message-ID: <4r3a84$bil@Nntp1.mcs.net> X-Deja-AN: 162794545 organization: MCSNet Internet Services newsgroups: git.ads