🚀 go-pugleaf

On 11 May 2000 19:12:05 GMT, Kiki <tigress@havoc.gtf.org> wrote:

>In git.general Chris Sidi <sidi@angband.org> wrote:

[stupid law snipped]

>It probably would work if you look at how slow some of these drive thrus
>are, specially during traffic hour. I mean go to a Wendy's during a busy
>hour with cars wrapped around the building all idling while waiting
>forever to get their order taken.

I guess I have to take partial blame for this being one of those
smiling faces on the other site of the drive through window. I
have had customers tell me that we are one of the fastest drive
throughs in town but we could be faster. We're the slowest right
around 5:00 shift change when some of the night shift are still
stuck in traffic on Peachtree Rd.

>Then you have the problem that people go through drive thrus cause they
>are quicker not just cause you don't have to get out of your car, but
>because of reasons you mentioned the restaurants are already mandated
>to serve the drive thru customers first. 

This is true. 75% (rough guess) of our sales comes from the drive
through and it is assumed that those that come through the drive
through are more in a hurry then those who come inside.
Furthermore, the drive through is timed and our performance is
judged by average service time. That's why it's so frustrating
when a customer who has already received his order lags behind at
the window in order to get "situated". Sometimes when I ask them
"Is there anything further we can help you with" they shoot back
"what's the problem there is nobody behind me?". One manager even
tried to get such customers to move by pretending to take another
order.

Of course this doesn't mean that walk ins should be ignored.
That's my father's biggest complaint with fast food restaurants.
He doesn't use drive throughs and he finds it frustrating to
stand at the counter for 20 minutes watching the crew push bag
after bag of food out the drive through window.

>Though I wonder if this legislation passed, what would Checkers and
>Checkers wanna bes do?

100,000 quatloos says that Checkers did not even cross the mind
of any member of the city council when they were considering this
asinine law. They would have to close their drive through
windows. Customers would have to park their cars and walk up to
the window. Since many people would leave their engines idling
that will cause more pollution.

-- 
Ron Ritzman
http://i.am/supertroll