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Article #53164"Gee, that helps a lot"
From: Richard Stallman
Date: Fri, 28 Feb 1992 15:37
Date: Fri, 28 Feb 1992 15:37
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1469 bytes
Recently I sent a reply to a bug report--something I don't always have time to do. I said that the fix was known and was complicated. I was hoping to save him from spending more time investigating. He responded with, "Gee, that helps a lot." It seems he felt entitled to be told a solution. It seems that some people don't understand the role of bug reports. You can't necessarily expect to get a response to a bug report. The purpose of the bug report is to help people make the next version work better. Just fixing the bugs is a lot of work. And many of us are volunteers. We can't spare the time to pull out the fix to send it to one individual. If we did, we could not keep up with our other responsibilities. If you would like to be helped individually, and no one sends a useful response to a query on our mailing lists, then you can hire someone listed in the SERVICE file.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 11318c,eaf51f2b26255a1e,start X-Google-Attributes: gid11318c,public X-Google-ArrivalTime: 1992-02-29 00:02:31 PST Newsgroups: gnu.gcc.help Path: arc1-ca.pugleaf.net!sparky!uunet!cis.ohio-state.edu!sail.stanford.edu!rms From: rms@sail.stanford.edu (Richard Stallman) Subject: "Gee, that helps a lot" Message-ID: <9202290737.AA15233@SAIL.Stanford.EDU> Sender: daemon@cis.ohio-state.edu Reply-To: rms@gnu.ai.mit.edu Organization: GNUs Not Usenet Distribution: gnu Date: Fri, 28 Feb 1992 15:37:55 GMT Lines: 20