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This message contains some general information about Kluwer academic 
publishers.
 
 
Please be informed that, for North & South America, Book Orders, queries about
Books, Orders and Claims, are forwarded to our Order Department in U.S.A. at 
 
 			Kluwer@wkap.com
 
which you can contact directly with future questions. 
 
Book Orders for the Rest of World, Journal subscriptions and queries about 
Orders, Claims and Sample Copies are forwarded to our Order 
Department at
 
  			Orderdept@wkap.nl 
 
which you can contact directly with future questions as well. 
 
Queries about/from Booksellers/Agents/Distributors 
concerning back issues, requests and orders are 
forwarded to our Sales Department at 
 
 			Sales@wkap.nl 
 
Also, this e-mail address can be contacted directly with future questions. 
 
 
All other messages are processed by our Customer Services Department 
 
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Yours sincerely, 
 
KLUWER ACADEMIC PUBLISHERS Customer Services Department