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Article #72364

Re: How to charge for supporting free software?

#72364
From: Kee Hinckley
Date: Sun, 09 Feb 1992 06:41
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In article <RSW.92Feb7021143@delay.cs.brown.EDU> rsw@cs.brown.EDU (Bob Weiner) writes:
>In article <6FEB199211575588@stars.gsfc.nasa.gov> dc@stars.gsfc.nasa.gov (Dave Cottingham) writes:
>> The customers are encouraged to
>> pay for this service by the fact that they have no other option for
>> getting bugs fixed.  For free software, if you make the patches freely
Well, in theory if there is enough demand then another supplier will
come along with an alternative.  This happens in large markets, but it
hasn't been as true in the Unix software market until recently.

>> available, how do you design your service so as to avoid having each
>> patch paid for entirely by the customer that asked for it?
...
>Think of the bigger picture and it may appear to you.  Free software
>opens up the service market and allows competitive forces to deliver
>more quality service for software products.
That was interesting, but it didn't answer the question.
-- 
Alfalfa Software, Inc.          |       Poste:  The EMail for Unix
nazgul@alfalfa.com              |       Send Anything... Anywhere
617/497-2922                    |       info@alfalfa.com

I'm not sure which upsets me more: that people are so unwilling to accept
responsibility for their own actions, or that they are so eager to regulate
everyone else's.
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Message-ID: <1992Feb9.064138.19873@alphalpha.com>
Path: arc1-ca.pugleaf.net!sparky!uunet!think.com!spdcc!tauxersvilli!alphalpha!nazgul
References: <6FEB199211575588@stars.gsfc.nasa.gov> <RSW.92Feb7021143@delay.cs.brown.EDU>

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From: nazgul@alphalpha.com (Kee Hinckley)
Subject: Re: How to charge for supporting free software?
Message-ID: <1992Feb9.064138.19873@alphalpha.com>
Organization: asi
References: <6FEB199211575588@stars.gsfc.nasa.gov> <RSW.92Feb7021143@delay.cs.brown.EDU>
Date: Sun, 9 Feb 92 06:41:38 GMT