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Article #72368Re: How to charge for supporting free software?
From: David Chase
Date: Mon, 10 Feb 1992 18:35
Date: Mon, 10 Feb 1992 18:35
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2525 bytes
In article <kp7af0INNso4@early-bird.think.com> barmar@think.com (Barry Margolin) writes: >I wrote >>I disagree, for the moment, on the value of getting functionality >>extended and or customization added. In some markets, the goal >>appears to be consistent, uniform behavior. >Your examples indicate that you *do* value customization. You start with a >heterogeneous collection of systems, and you want them to appear >consistent. Since the different vendors didn't make them consistent, you >might consider paying a consultant to customize some of them so they all >appear to be the same. >Any time you take a system that doesn't do quite what you want, and change >it so that it does, that's a customization. This is true for some of my examples, but not for my others. In two cases, the problem arises from slightly differently configured Macintoshes; in the case of my grandfather, it seems ludicrous to buy the wrong software, and then pay to have it made to look like the software that he should have bought. My brother's room-of-computers problem also concerns the same piece of software, subtly reconfigured from computer to computer. (Yes, you could use a consultant to hack the applications so that they could not be reconfigured.) In the case of my use of emacs, you are correct. I'm not saying that free software and consulting for same will never work (it does appear to work for Cygnus), but I am saying that it looks like the economics that result will hinder its penetration into the world of individuals (as opposed to corporations) who buy software. That's ok, and you can make money doing consulting for large corporations, but I don't get much of a thrill out of making life easier for General Motors or Xerox or Intel. David Chase Sun
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1025b4,bdca0b6276a5ee32 X-Google-Attributes: gid1025b4,public X-Google-ArrivalTime: 1992-02-10 10:45:24 PST Path: arc1-ca.pugleaf.net!sparky!uunet!sun-barr!cronkite.Central.Sun.COM!exodus.Eng.Sun.COM!rbbb.Eng.Sun.COM!chased From: chased@rbbb.Eng.Sun.COM (David Chase) Newsgroups: gnu.misc.discuss Subject: Re: How to charge for supporting free software? Message-ID: <kpdhesINNd6q@exodus.Eng.Sun.COM> Date: 10 Feb 92 18:35:08 GMT References: <6FEB199211575588@stars.gsfc.nasa.gov> <RSW.92Feb7021143@delay.cs.brown.EDU> <kp6biiINNgfv@exodus.Eng.Sun.COM> <kp7af0INNso4@early-bird.think.com> Organization: Sun Microsystems, Mt. View, Ca. Lines: 35 NNTP-Posting-Host: rbbb