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Article #72410

Re: How to charge for supporting free software?

#72410
From: Ian Lance Taylor
Date: Sat, 08 Feb 1992 01:30
19 lines
1306 bytes
dc@stars.gsfc.nasa.gov (Dave Cottingham) writes:

>For free software, if you make the patches freely
>available, how do you design your service so as to avoid having each
>patch paid for entirely by the customer that asked for it?

1) Have support contracts.

or

2) Why do you have to?  What's wrong with having the person who needs
the fix pay for it?  If it really bothers them that everybody else
will get the patch for free, let them hire somebody else (yes, they
could do this, provided they did not distribute the result).
-- 
Ian Taylor | ian@airs.com | First to identify quote wins free e-mail message:
``In the end, we found that the only method of communicating with our
  landlords, who were living in the same house with us, was to go down
  into Florence and send a registered express letter to them.''
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From: ian@airs.com (Ian Lance Taylor)
Newsgroups: gnu.misc.discuss
Subject: Re: How to charge for supporting free software?
Message-ID: <3485@airs.com>
Date: 8 Feb 92 01:30:45 GMT
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