🚀 go-pugleaf

rjc@cstr.ed.ac.uk (Richard Caley) writes:
> In article <yD4w020w164w@mantis.co.uk>, Mathew (m) writes:
> m> I know for a fact that this is untrue since I have worked for a company
> m> which does warrant software.  They warrant that it will do exactly what
> m> you bought it for, and that if for some reason it doesn't they'll give you
> m> a full refund of the purchase price.
> 
> You sure? It sounds like people could have endless fun buying such
> software to, say, compose sonnets in proto-indoeuropean and then
> claiming their money back.

Well, if we sold them something after they asked for a program to compose
sonnets in proto-indoeuropean they'd have a right to do so.

Very few people tried to rip us off.  We had a few terminally confused
people buy completely inappropriate things, but we just made a note of
their details in the database and were careful next time we sold them
something.

> Maybe you mean it was `warranted' to do what the company claimed it
> did.

No, I really do mean that it was warranted to do what the user wanted to
use it for.  Basically, it meant that we had to listen carefully to what
the user asked for and actually spend some time working out which program
was suitable, rather than slapping a box on the table and saying "This'll
do everything".


mathew