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Article #58

New Creative Web Cam II - Need Help/Feedback

#58
From: Steve
Date: Sat, 14 Nov 1998 00:00
23 lines
1933 bytes
Hi All,

I am new to this group and the Web Cams, but not to computers...Having
problem with my new Creative WebCam II and wanted to see if anyone here as
seen it and knows the cure or where I might find it. The tech support line
at Creative was a total waste of time and they suggested exchanging the
camera (which I did even though I didn't think it would work). That didn't
work. What happens is that the video stops displaying in whatever
application you are running (NetMeeting, the Web Cam Control App, etc.). The
viewing area goes white. Then it eventually blue screens. This is a new USB
version and I got a new USB card for my system. Windows 98 in my Pentium Pro
200 saw everything fine and reports no conflicts. I have tried moving some
setting around such as the IRQ on the USB card but same problem. The problem
doesn't change no matter what I do. the only thing that seemed to help
(might have been a coincidence) was when I set the Cam Driver settings to 16
bit instead of 24 bit, but the problem still doesn't go away. It seems to
happen right away if you try to change settings on the fly (which they say
you can do) and if you run other applications in windows (anything).

Any ideas? If not, who can recommend another Cam in the $100 price range
that works good and is comparable to the Web Cam 2 features.

Steve
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From: "Steve" <steve@nospam.com>
Subject: New Creative Web Cam II - Need Help/Feedback
Date: 1998/11/14
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