Re: What's your opinion?

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Article #139744

#139744

From: Rick Walker
Date: Sat, 06 Jun 2009 14:37

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"Donna Whitman" wrote:

>>I complained that the steak was tough, and they replaced it... with 
>>another
>>tough steak.  They apologized again, and offered me a third T-bone.  By 
>>this
>>time my wife was almost finished her steak (not a T-bone), and I'd lost my
>>appetite.

> I would have returned the second one and refused to pay for it.

I didn't pay for what I didn't eat, and when I spoke to the manager he 
offered me a $25 gift certificate.

And I wasn't going to refuse that.  I've eaten there since they were located 
on Tacoma Drive, back in the 70s/80s, and didn't want to drop it off my list 
of choices; the manager insisted I take the certificate, and all's been fine 
ever since. ;)

    - Rick

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From: "Rick Walker" <RW@WR.com>
Newsgroups: hfx.general
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Subject: Re: What's your opinion?
Date: Sat, 6 Jun 2009 11:37:22 -0300
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