🚀 go-pugleaf

***************Posted and Emailed**************

On 1 Dec 1997 22:47:14 GMT, "Robert J.N. Speirs"
<speirs@chebucto.ns.ca> wrote to All:

>company : InfoInterActive Inc
>symbol  : IIA
>exchange: ASE
>
>Internet Call Manager..."Best of Show"...at Comdex/Toronto.
>- Sandy McMurray, Toronto Sun, 16 July 1997
>
>On Monday 1 December 1997, InfoInteractive (IIA-A)
><http://www.interactive.ca/> announced that it expects, in the fourth
>quarter, ending 31 December 1997, that Internet Call Manager (ICM) will be
>available in New Brunswick, Manitoba, British Columbia and Alberta,
>bringing the number of total provinces in Canada served to seven, and the
>available market to over one million Internet connected homes. Efforts are
>continuing to introduce ICM in the US and the company expects to begin a
>trial in a major US city in December in cooperation with two US
>telecommunications companies.
>
>IIA has made an addition to its management team with the hiring of Michael
>Smith as executive vice president. Mr. Smith was employed by MT&T, where
>he held positions in marketing and new investment opportunity analysis. He
>played a key role in facilitating the MT&T investment in the IIA. Mr Smith
>will hold prime responsibility for the company's ongoing partnership with
>MT&T.
>
>On Monday 24 November, 1997, IIA announced that ICM was available for the
>first time in New Brunswick, Canada. ICM requires an NBTel feature called
>Call Forward Busy service at a cost of C$2 per month. IIA automatically
>activates the feature on behalf of the customer when they order ICM. ICM
>can save Internet users in New Brunswick more than C$175 annually,
>compared to the cost of a second line from NB Tel. For New Brunswick
>residents, the service is available only from IIA. In Nova Scotia, it is
>provided in conjunction with MT&T.
>
>On Thursday 25 September 1997, IIA announced that it had released an even
>more powerful version of its popular ICM service in the Greater Toronto
>Area. Internet Call Manager Deluxe (Version 4) adds two powerful
>functionality features - the ability to take calls as they come in, and an
>integrated twenty-four hours voice-mail service which works just like
>telephone company voice mail. Users of ICM Deluxe no longer need to
>subscribe to the telephone company voice-mail service, thus reducing their
>phone bill by approximately C$5 per month.
>
>On Wednesday 24 September 1997, IIA announced that it had signed an agent
>agreement with HookUp Communications (HU-T) <http://www.hookup.net/> to
>distribute its ICM service to its dial-up Internet customers.
>
>On Wednesday 10 September 1997, IIA announced that iStar Internet (WWW-T)
><http://www.istar.ca/>, Canada's leading Internet solutions company, will
>be the first ISP to introduce ICM to its customers under IIA's new
>distribution program that has been designed especially for Internet
>service providers (ISPs).
>
>The agent program permits Internet service providers to add value to their
>services and earn incremental revenue without any capital costs. Under the
>program, IIA provides all customer service, billing and technical support
>enabling ISPs to focus on their core business activities.
>
>ICM is the only service that solves the busy phone line problem that is
>experienced by the majority of Internet users. Users of ICM are able to
>monitor their incoming calls while their line is busy during an Internet
>session. As a result, ICM users benefit in two important ways: first, ICM
>users no longer miss important calls because of a busy phone line and
>second, there is no longer a need for an expensive second phone line.
>
>When an ICM user receives a call while his/her line is busy on the
>Internet, the call is automatically re-directed to IIA's ICM server. The
>ICM server collects the caller information and sends it to the Internet to
>the user's computer screen.
>
>While the caller hears the normal ringing signal, the user is presented
>with the caller's ID ( the name and number of the calling party ) on the
>screen. Once notified of the call, users can then choose to acknowledge
>the caller by selecting a courtesy message which tells the caller that
>they are on the phone and that they will call back.
>
>The user has the following options when a call comes in while the line is
>busy:
>
>Call Accept - The caller hears a brief message indicating that the person
>has seen their call and will take it momentarily. The user's Internet
>session is logged off and ICM then transfers the call to the user
>telephone line. After the call, the Internet session can resume normally.
>This option is perfect for important calls.
>
>Call Transfer - The user can transfer the call to a free line, such as a
>cellular phone or other line. This is great for users who do not want to
>publish their cellular telephone number, using it sparingly for calls
>while on the Internet.
>
>Voice Mailbox: When ICM users would prefer to talk with the caller later
>they can simply ignore the call and allow it to transfer to their personal
>voice-mailbox. Messages can be retrieved by phone later using a simple
>push-button interface. This same voice mailbox also takes messages when
>the user is not on the Internet, and uses the special lamp on many new
>phones indicating a message is waiting. It is a great solution for taking
>messages when the line is busy, unlike an answering machine.
>
>Call Acknowledge: The caller hears a special message, the user sets up
>letting the caller know that they are on the Internet and to please leave
>a message.
>
>Call Logging: All calls are conveniently logged with the time, date, and
>the calling name and number.
>
>The service works with most popular dial-up Internet service providers and
>browser software. Customers do not need to subscribe to Call Waiting or
>Caller-ID from their local telephone company and there is no need for
>special multimedia hardware or software. The ICM client software is
>available for Windows 95 and Windows 3.1x.
>
>ICM Version 3 service is priced at C$4.99 per month or C$19.95 for six
>months, and is available to most users in Ontario, Quebec, and Nova
>Scotia. ICM Deluxe Version 4 service is priced at C$6.49 per month or the
>equivalent of C$5.49 per month for six months, and is available in the
>greater Toronto area. In Bell Canada territory, customers are subject to
>an additional charge of C$1.50 per month feature access charge. Interested
>parties can visit the company's website to sign up for a free thirty days
>trial of the service.
>
>Customers, industry watchers and consumer advocates across Canada have
>been enthusiastic about ICM to date.
>
>For research, see: http://chebucto.ns.ca/~speirs/iia-a.html

Sounds like something I'll subscribe to as soon as it becomes
available here, Robert.

You should, however, take note of the fact that some deranged
fanatical feminist has been publicly posting unwarranted criticisms
of this innovative service, right across the country. 

This feminist has regularly threatened or endorsed the use of
violence in her posts. On occasion, she has threatened people with
visits from a "biker" relative. She also frequently signs herself as
a "Wannabe Lesbian Terrorist".

Many of the regulars on ns and nf.general have been innocent victims
of her scurrilous attacks, simply for posting something with which
she disagreed. Others have been driven from the groups.

If your firm plans any action against this person, please be advised
that you will be surprised by the help you will receive upon simply
posting a request to these groups. What she is doing is subjecting
your firm to her version of hatemail, but doing so publicly.
Similar to burning down a Walmart because you were annoyed at one of
their cashiers.

Meanwhile, those of us in the know will not be affected by her
public display of vindictive venom in respect of your service.  But
we do not know how people in other locations will react to her
accusations. 

For your information, the person from whom this hate campaign is
originating is Barbara Amero. Her internet address is
ak955@chebucto.ns.ca  

You might be well-advised to contact her access provider, Chebucto
Community Net about this matter. You must be familiar with their
terms of access, as I see you are also using them. Read through them
and you may well find that her actions contravene their user
regulations. This woman, based on her past actions, will otherwise
continue her derogatory postings regarding InfoInterActive over a
period of months.

Cheers

John Jenkins Sr.    -    daddio@thezone.net
http://home.thezone.net/~daddio




























































x



 





























End