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Article #4

Call Waiting Problem (BA ripoff?)

#4
From: JWC
Date: Wed, 18 Dec 1996 00:00
35 lines
2009 bytes
This message is being cross posted to; his.internet.users (my ISP),
dc.general and misc.consumers 

---- ---- ----- 
Having teenagers in the house we have found Call Waiting (CW) to be a
valuable option to the normal phone service.  Being "kicked off" the modem
"was" a small price to pay for the peace-of-mind CW provided while the kids
are out.

Bell Atlantic (BA) has changed the CW signal from the loud click, which
caused the modem to drop the connection, to two soft low volume tones.
This new signal does not force the modem to drop the connection.  

I find it really strange that while;

a)  on one hand BA is advertizing their own answering service that will
record a message while one is on the modem, it is disabling the CW feature
that would make the higher cost message service unnecessary.

b)  on one hand BA is advertizing extra lines for modems while at the same
time  it is disabling the CW feature that would make the extra line
unnecessary.

And also - - 

 1) on one hand BA is advertizing extra lines for the home while going
before the FCC saying that the phone system is overloaded and that it
should be allowed to charge ISPs for time used.  (Since BA is an ISP are
they going to charge themselves?)

2) BA is still talking about charging a long distance connection fee for
internet use.

OK, I'M FINISHED VENTING!!!!!!!!!!!!!
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From: JWC@his.com
Subject: Call Waiting Problem (BA ripoff?)
Date: 1996/12/18
Message-ID: <32ba2d8a.14924989@news.his.com>
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organization: Heller Information Services, Inc.
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newsgroups: his.internet.users,dc.general,misc.consumers