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Article View: ibm.software.varpg
Article #56

Re: VA runtime error message

#56
From: Tom Liotta
Date: Wed, 26 Mar 2008 20:35
31 lines
2388 bytes
Robert J. Mullis wrote:
> I think the IBM techs have quit monitoring this newsgroup.  I get the 
> impression that support for VARPG will stop soon.

AFAIK, monitoring the newsgroup isn't part of IBM support. It's 
often just the techs doing it in their spare time.

If a problem exists and can be demonstrated, it should be reported 
by opening a PMR through the support contract. Make it official in 
order to get it logged for higher management within IBM.

Personally, I'm also feeling that VARPG will be allowed to fade away 
by IBM. IBM has, however, stated that a replacement is being 
considered. Until such time as a replacement exists and 
announcements clarify the future, support contracts are still binding.

Don't allow support to disappear by default. Call 'em up and get a 
fix or an explanation why something won't work.

Tom Liotta


> "Michael" <mcc@ms2.hinet.net> wrote in message 
> news:fs6tfs$1j87a$1@news.boulder.ibm.com...
>> Dear Jean-Marc:
>>
>> Yes, I'm sure we have installed the SE17093 pack..
>>
>>> OK,
>>>
>>> Are you sure you have installed the SE17093 pack ?
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From: Tom Liotta <tomliotta@netscape.net>
Newsgroups: ibm.software.varpg
Subject: Re: VA runtime error message
Date: Wed, 26 Mar 2008 13:35:42 -0700
Organization: IBM Software Newsgroup Server
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