🚀 go-pugleaf

Last July, my wife was involved in an accident, and we had to get her
looked at, at the emergency ward of the nearby hospital.

Subsequently, various bills from the lab tests, radiology etc, arrived
us directly, which we got paid through our insurance agents.  The main
hospital billing dept. read the forms wrong, sent bills to wrong
addresses etc., and then sent them onto bill collectors.

When the bill collector contacted us for the first days bill, my
insurance agent expedited payments;  they also tried contact the
hospital for the second days bill, but were told there was none pending.
Guess what, a week after that, they forwarded it to the bill collector
anyway.  After going through the shenanighans all over again for the
second days bill, I now find that the hospital has not cleared the
second days bill, even though they have cashed the insurance cheques
over 2 months back, and the bill collector is still hounding me.

I wonder if there is a state agency I could register a complaint with,
both for the hospital concerned, whose billing practices smack of
incompetence from the bottom up; or the bill collectors who have been
incredibly rude, and have been referring me as having skipped payment
etc., without justification.

Thanks for any help anyone can give me in this regards...


Kannan

PS:  In case you want to know which hospital it is, Brotman medical
center in Culver City.  I would strongly recommend people avoid the
place, even if you are on your deathbed...they seem quite capable of
hounding you to the grave, if not afterwards...