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Article #4

Ascend Pipeline / Verizon Problems

#4
From: Brandon Hicks - System Admin
Date: Wed, 20 Nov 2002 16:22
29 lines
2809 bytes
I'm having troubles with Verizon and my ISDN services...


We have 4 ISDN Lines, which NONE are used for DATA.  They all are used
for VOICE only.
ISDN #1 - Pipeline 75r2
ISDN #2 - Pipeline 85
ISDN #3 - Pipeline 75r2
ISDN #4 - Pipeline 75r2

I've done Everything possible to the equipment, including upgrading
it's flash code etc....  I DON'T think this is a hardware or settings
issue.

All information in the pipelines are correct (#s/SPID INFO)

Every 3 1/2 - 4 Hours The pipeline shows ERROR CODE 043 - (No
Circuit/Channel Available) and then sends the error tones to the
analog ports, showing that the lines are down... Then after powering
down/up the units ALL lines work great again for 3 -4 more hours!!!
can't figure THIS OUT!

Verizon when this happens show that our hardware 'looses' the SPID and
that it is our hardware's issues NOT theirs.... (Of Course)

These are the MAIN lines into our Company, and we need to get
something done to fix this problem ASAP...
Can someone please attempt to help me on this issue? - email me at:
bhicks@NOSPAMcornerstonegc.com (Take Out NOSPAM)
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From: Brandon Hicks - System Admin <newshelp@ccihosting.com>
Newsgroups: mail.ascend-users,lists.ascend-users,dfw.internet.providers,dfn.comp.general
Subject: Ascend Pipeline / Verizon Problems
Date: Wed, 20 Nov 2002 10:22:15 -0600
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