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Article #33

Re: Synergy Computer Systems - Bad Trader Alert

#33
From: Mike
Date: Tue, 17 Jun 1997 00:00
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In article <866499666snz@michaels.demon.co.uk>,
Michael Salem <4ms2u$ms@michaels.demon.co.uk> wrote:
>Re: Bad Trader Alert
><I bought a computer and had endless trouble> 
>
>If buying from an unkown supplier, use a credit card; the CC company by law 
>takes responsibility for many problems, and will back you up.
>
>The CC company is useful to apply pressure to the supplier. If this fails 
>and you want to get your money back from them, I understand they try to 
>wriggle out.

A valid point - I do not have a CC unfortunately. Apparently the correct
course of action (according to TSO) was to reject the goods at an early
stage, and not use them until satisfied, as they were incomplete and faulty

This would still have left me with a) needing to get a full refund, although 
on much stronger legal ground, and b) needing to replace the returned 
computer, at a higher price.

Still, these points learnt for next time round ....

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From: Mike <mjb@i_am_at_pootle_dot_demon.co.uk>
Subject: Re: Synergy Computer Systems - Bad Trader Alert
Date: 1997/06/17
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