🚀 go-pugleaf

                          A PIONEERING GUIDE TO
                      SOLUTION DIRECTED LEADERSHIP

                   For Midlevel and Frontline Leaders

                         By Elliott Ring, M.A.T.

       Innovative leadership that brings out the best in employees


-----------------------------------------------------------------------------
Why is it that organizational vision and values get lost or diluted when they
are introduced to frontline staff?
-----------------------------------------------------------------------------

     While today's leaders are proficient at problem identification and
task assignment, they often lack the skills necessary to communicate purpose
and meaning to their employees.

"A Pioneering Guide to Solution Directed Leadership" provides clear answers
to such questions as:

   o   How do I develop a shared vision with my group?
   o   How do I actually empower people on a day to day basis?
   o   How do I help employees develop healthy work relationships
       and still meet the increasing demands of the organization?

     Leaders consistently report that Solution Directed strategies are
methodical, yet at the same time, allow employees to search for their own
solutions.

     Application of these techniques in the work setting can operationalize
the values of empowerment and personal accountability.  As a leader you are
responsible for helping employees understand their jobs.  The benefits of
Solution Directed Leadership, however, go beyond simple understanding.

     Through a process of exploration and analysis of what works for them,
employees can realize previously unrecognized potentials and apply them
in their work situation.  It empowers them to work with you toward a
common understanding in the context of their own beliefs, values, and
assumptions.  When you can see the world through their eyes, you can
influence them to improve their job performance.

ASSUMPTIONS OF A SOLUTION DIRECTED APPROACH:

1.  Change is always occuring.
2.  Small changes lead to larger changes.
3.  Leaders are responsible for creating an atmosphere for change.
4.  Many of the resources needed by employees lie within their own
    personal experiences.

LEADERS WILL LEARN HOW TO:

1.  Recognize employee talents, skills, and abilities.
2.  Offer guidance that is compatible with the employee's view of life.
3.  Mediate conflict more effectively.
4.  Facilitate the development of higher order thinking skills.
5.  Move work teams more easily toward a shared vision.
6.  Develop specific behavioral tactics that are designed to operationalize
    many leadership concepts.

SOLUTION DIRECTED LEADERSHIP PROVIDES A METHOD FOR HELPING EMPLOYEES:

1.  Feel better about their jobs and themselves.
2.  Develop a greater ability to think for themselves.
3.  Generalize success from one part of their work to another.
4.  Deal with conflict in a more productive manner.
5.  Increase team cohesiveness.
6.  Be more open to leadership suggestions.

THE STEPS:

1.  Hypothetical Future-Oriented Solution Question--

    These questions move the employee toward solutions.  They are
    presented as though the problem has been solved.

2.  Scaling--
 
    A quantitative measurement technique used to gain an understanding
    of the employee's perception of a particular problem or goal.
    Scaling helps employees clarify in their own minds the progress they
    have already achieved and the challenges that lie ahead.

3.  Exceptions of Outcome Directed Behaviors--

    Periods of time when the perceived problem is not occurring or is less
    pronounced that are used to open possibilities and solutions.

4.  Skills, Abilities, and Resource Identification--

    Through the identification of the employee's strengths, solutions
    can be constructed that fit with the employee's perspective.

5.  Goal Negotiation--

    A process by which board concepts are translated into descriptive
    and action oriented language.

6.  Follow-Up--

    Follow up meetings are scheduled to evaluate progress.  The content
    of these meetings include identifying improvements and then analyzing
    and expanding upon them.

===========================================================================

TO ORDER SEND:

$14.95 plus $2.00 shipping/handling
            $1.00 shipping/each additional copy

Enclosed Check or Money Order for:

            $_______________________________________

Check payable to:       Parkview Episcopal Medical Center


                  Name:    _____________________________

                  Address: _____________________________

                  City:    _____________________________

                  State:   __________ ZIP: _____________

CHARGE MY:

           ____ VISA            ____ MASTERCARD

           # ____________________________________________

           Exp. Date: ___________________________________

TO:

	Parkview Episcopal Medical Center
	400 West 16th Street
	Pueblo, CO 81003


OR CALL TOLL FREE:   1-800-PARKVIEW
 
============================================================================