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Article #5790

Re: Seeking a decent alarm company in Austin, Texas

#5790
From: Texas Vet
Date: Fri, 30 Aug 2002 02:30
43 lines
3361 bytes
Prentiss Riddle wrote:

> I'm a homeowner in Austin, Texas, looking for recommendations for a
> reputable local or national alarm company.
>
> I've read parts of the long-running thread in alt.security.alarms
> about ADT:
>
>         http://groups.google.com/groups?threadm=875811454.2326@dejanews.com
>
> ...and I'm prepared to believe the worst -- I had an unpleasant
> experience with ADT myself a few years back.  So is there a company out
> there which does better in terms of customer service and honest sales
> tactics?
>
> Yes, I know to comparison shop -- I'm looking for ~3 companies to
> call first.  I just need a basic monitored system in order to get
> a break on my homeowner's insurance, so cost is a factor.  I'm not
> interested in a DIY system.
>
> Also, does anyone know of a good comparative article for the layperson
> on how to shop for an alarm system?  Consumer Reports doesn't seem to
> cover this topic.
>
> If you're a salesperson yourself, please don't call me.  Also, I've
> read the warnings about some dealers who lurk in alt.security.alarms
> and don't need a repeat.  Thanks.
>
> -- Prentiss Riddle ("aprendiz de todo, maestro de nada") riddle@io.com
> -- You are in a maze of twisty little weblogs.  http://www.io.com/~riddle/

   I was a security supervisor here for awhile and yes stay away from ADT!
   Be sure to negotiate your "false alarm" charges. The first few should be on
them, also get it in writing that on intruder alarms, the police will be sent
first instead of a security guard driving from across town.
   Many times I responded to alarms having to obey all traffic regs. and taking
up to 25 minutes to get there only to call the police if it looked  like it WAS
a burglary.
   I repeat WAS because by then the intruder was always gone. (think
rape/kidnap)
   Also, on fire alarms the fire dept. should respond immediately instead of
the alarm co. calling you to try to get an access code! You could be dead of
smoke inhalation by then.
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From: Texas Vet <iamgoff@austin.rr.com>
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