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Article #5919

Re: Windows in the San Jose area

#5919
From: Michael Williams
Date: Mon, 22 Dec 1997 00:00
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In article <67d1ga$h2k@bgtnsc03.worldnet.att.net>, "Craig Alan K." <ckhammer@worldnet.att.net> wrote:
>Thank God I am not a window contractor in your area.. I would hate to see
>that 1 in 100 disgruntled customer post some slam about my business here
>and ruin my name unneccessarily.

Well, you know that old saying:  A happy customer tells two people; an un 
unhappy customer tells ten (or something like this).  Moral:  Try your 
darndest to make sure *all* your customers feel satisfied, 'cause that 1 in 
100 *will* cost you business.

--
mikew 99 @
hotmail.com
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From: mikew@see.sig (Michael Williams)
Subject: Re: Windows in the San Jose area
Date: 1997/12/22
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