🚀 go-pugleaf

Hossain Alamin (alamin@bnr.ca) wrote:
: Anybody has any insight to any of these companies? Good, bad, anything?
Well, I worked in Customer Service at Westinghouse for 5 years... :-)

: It might be a bit late to ask, but what factors should I have considered
: in choosing a monitoring system?

As you said, they are all basically offering the same thing. The differences
are:
	1) Westinghouse is based here in Dallas(Irving) and is the 2nd
	   largest alarm company in the country.
	2) Emergency Alert is a smaller local company, based somewhere in
	   DFW(I forget where) and they only INSTALL and SERVICE. The 
	   monitoring is done by Westinghouse, as is Billing and Customer
	   Service...
	3) Alert Centre is based in Colorado. They were one of the reasons
	   Emergency Networks(EMNET) went out of business, because EMNET 
	   had a deal for $$$ with them and then Alert pulled out and EMNET
	   went bust(and Westinghouse bought what was left over!). Westinghouse
	   also used to do the monitoring for Alert because at one time
	   they were not fully equiped to handle a large amount of customers.
	   Things have changed, but... Oh yea, I believe there are 3 Alert
	   Centre monitoring sites. One here in Dallas(unless they closed
	   that) one in Calif and the main one in Colo. Last I knew, they
	   all ran off a computer at the Colo site. If lines went down, that
	   would be bad. very very bad. But of course they have backup plans
	   as do all companies do.

Basically, as you can see, I prefer Westinghouse... I know their operation
and it works pretty well. I've been in the security business for 13 years,
and they are one of the best companies I worked for..

All the above, is, my personal opionion... your mileage may vary...


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                     -=* rusty@metronet.com *=-