Article View: misc.consumers
Article #5431Re: Volvo service complaint: copy of letter to Volvo
From: Barclay Blanchard
Date: Mon, 17 Jan 1994 14:38
Date: Mon, 17 Jan 1994 14:38
28 lines
2383 bytes
2383 bytes
T. Govindaraj writes:
>A couple of people commented that I was being a whiner (and worse) for
>complaining about the two-hour wait. Perhaps I should have included in
>my usenet posting that the 1500 mile service comprised of checking fluid
>levels and air, and that Dyer & Dyer as well as Volvo claimed, in their
>letters, that their service was efficient and prompt. I guess I should
>have known that 'efficient' probably meant efficient for them.
Most car dealers give far worse service than you report on a *good* day.
Many times I've had an appointment for service and waited several hours for
simple service ... usually because other people had appointments at the same
time or the dealer was still working on cars brought in on previous days.
Most of us would be happy to get a car serviced within 35 minutes of our
arrival.
>Also, I should have expected the foul language in some postings, based on
>one posting from someone, without knowing the full context. I guess I
>invited such a response unwittingly since I did not provide the entire
>context.
No, no one invites Armond's venom.
--
Barclay Elizabeth Blanchard
--------------------------------------------------------------------------------
Life is too short to date insensitive, ill-read men.|barclay@rail9000.gatech.edu
Support your favorite rabhunk. |BARCLAY@DALVM3.vnet.ibm.com
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10e1e4,f797db662135d6a4 X-Google-Attributes: gid10e1e4,public X-Google-Thread: fa15f,f797db662135d6a4 X-Google-Attributes: gidfa15f,public X-Google-Thread: 107518,f797db662135d6a4 X-Google-Attributes: gid107518,public X-Google-ArrivalTime: 1994-01-17 07:05:43 PST Path: arc1-ca.pugleaf.net!gmd.de!xlink.net!sol.ctr.columbia.edu!howland.reston.ans.net!darwin.sura.net!news-feed-1.peachnet.edu!gatech!prism!RAIL9000.gatech.edu!barclay From: barclay@RAIL9000.gatech.edu (Barclay Blanchard) Newsgroups: misc.consumers,ga.general,atl.general Subject: Re: Volvo service complaint: copy of letter to Volvo Message-ID: <132259@hydra.gatech.EDU> Date: 17 Jan 94 14:38:24 GMT References: <2hc0o8$hm1@news.gatech.edu> <1994Jan16.202759.28537@cronkite.ocis.temple.edu> <2he70b$a7a@news.gatech.edu> Sender: news@prism.gatech.EDU Followup-To: misc.consumers Distribution: ga Organization: Georgia Tech Research Institute Lines: 28