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Article #5615

Re: algx.com - hosting.com poor service

#5615
From: Rich Greenberg
Date: Mon, 30 Sep 2002 18:40
25 lines
2439 bytes
In article <Sz0m9.71$g12.40644@dca1-nnrp2.news.algx.net>,
Collene Pearce <collene@jump.net> wrote:
>Several times, during the past few months, my ISP (hosting.com/
>algx.com) has had trouble with mail service for shell account users.
>I've reported the problem via email, as usual and also as usual,
>I have received an automated reply and absolutely NOTHING else
>from their customer support group.  Unless I call and scream
>at someone, my problem reports are NEVER addressed.  They all 
>seem to slip into a black hole, immediately following the auto-reply
>message.  ;-)    This problem has existed with their customer 
>support staff, since the closed the austin office (jump.net was
>purchased by hosting.com).

I would suggest that you vote with your feet & find another ISP.

If you like shell, I would suggest my ISP, Panix.

See www.panix,com

-- 
Rich Greenberg   Work:  Rich.Greenberg atsign worldspan.com   +1 770-563-6656
N6LRT   Marietta, GA, USA   Play: richgr atsign panix.com     +1 770-321-6507
Eastern time zone.   I speak for myself & my dogs only.     VM'er since CP-67
Canines:Val(Chinook,CGC,TT), Red & Shasta(Husky,(RIP))        Owner:Chinook-L
Atlanta Siberian Husky Rescue. www.panix.com/~richgr/   Asst Owner:Sibernet-L
Technical Details
Message-ID: <ana5qm$gfp$1@panix5.panix.com>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!news.stealth.net!news.stealth.net!panix!panix5.panix.com!not-for-mail
References: <Sz0m9.71$g12.40644@dca1-nnrp2.news.algx.net>

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From: richgr@panix.com (Rich Greenberg)
Newsgroups: misc.consumers,alt.consumers.experiences,austin.general,austin.internet
Subject: Re: algx.com - hosting.com poor service
Date: 30 Sep 2002 14:40:22 -0400
Organization: Organized?  Me?
Lines: 25
Message-ID: <ana5qm$gfp$1@panix5.panix.com>
References: <Sz0m9.71$g12.40644@dca1-nnrp2.news.algx.net>
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