Article View: misc.consumers
Article #5625Re: Beware of broadbandcompass.com!
From: Jbob
Date: Tue, 13 Jan 2004 12:22
Date: Tue, 13 Jan 2004 12:22
69 lines
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"Scott in Aztl�n" <slothkills@THEyahooOBVIOUS.com> wrote in message news:puv6009uuvg1sbm5v5jgp7u4r0bkl90aep@4ax.com... > I shoulda known better. > > Last December, I signed up for Comcast cable modem service through a web site > called bropadbandcompass.com which was offering a special promotional rate of > $19.95 per month for the first three months. To get the service started, I got > passed back and forth between Comcast's cable modem department and their cable > TV department, since in order to have Comcast cable modem service you must have > an account set up with the cable TV side even if you don't subscribe to cable > TV. > > After jumping through all the requisite hoops, I finally got everything set up. > I made sure to ask the rep if the special promotional rate had showed up; she > assured me that it had. I thought I was all set. > > Today the first bill arrived in the mail. Of course, there's no mention of any > promotional rate. After waiting on hold with Comcast's customer service number, > I was told they don't know anything about my promotional pricing, and that I > must have made a mistake. Strange, I have a printout of the signup forms right > here in front of me, and it clearly says $19.95/month for the first three > months. But wait! There's some fine print there on the page. It says "Prices and > availability of promotional pricing vary for non-Comcast cable customers." > Hmm... I wonder what that means? Do I have to be a Comcast cable TV subscriber > in order to get the high speed Internet at this promotional price? Well, golly, > that's *exactly* what it means! > > Gee, I wonder why that little restriction is in such small print, and why it's > worded in such an obfuscating fashion? And I wonder, even though I checked the > check box to indicate that I am NOT a cable TV subscriber when I signed up, it > still showed me that $19.95/month rate instead of the actual rate I would be > charged? Could it be to fool careless people like me into thinking we were > getting a decent promotional rate when in fact we were not? Naw, that would be a > cynical interpretation; surely two compnies with great reputation like Comcast > and broadbandcompass.com would never stoop to such a scam, would they? > > So just in case anyone else out there is thinking of signing up for any sort of > promotional offer from Comcast and broadbandcompass.com, better make sure you > read and understand all the weasel words in the fine print! > > -- > Friends don't let friends shop at Best Buy. I'm seeing advertisements now saying you can get it at half price for 6 months for new subscribers only. Not sure about the fine print though but probably the same thing.
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X-Google-Language: ENGLISH,ASCII X-Google-Thread: 107518,1534e7c9bfa8ecab X-Google-Attributes: gid107518,public X-Google-Thread: 113850,c428b3326243ebfd,start X-Google-Attributes: gid113850,public X-Google-Thread: febea,c428b3326243ebfd,start X-Google-Attributes: gidfebea,public X-Google-ArrivalTime: 2004-01-13 04:22:55 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news2.google.com!newsfeed2.dallas1.level3.net!news.level3.com!priapus.visi.com!orange.octanews.net!news.octanews.net!news-out.visi.com!petbe.visi.com!newshosting.com!nx02.iad01.newshosting.com!216.196.98.140.MISMATCH!border1.nntp.ash.giganews.com!border2.nntp.sjc.giganews.com!border1.nntp.sjc.giganews.com!nntp.giganews.com!local1.nntp.sjc.giganews.com!nntp.comcast.com!news.comcast.com.POSTED!not-for-mail NNTP-Posting-Date: Tue, 13 Jan 2004 06:22:49 -0600 From: "Jbob" <nobody@SpamCox.net> Newsgroups: misc.consumers,az.internet,comp.dcom.modems.cable References: <puv6009uuvg1sbm5v5jgp7u4r0bkl90aep@4ax.com> Subject: Re: Beware of broadbandcompass.com! Date: Tue, 13 Jan 2004 06:22:44 -0600 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 Message-ID: <_KidnSYbDKeEfp7d4p2dnA@comcast.com> Lines: 71 NNTP-Posting-Host: 68.46.250.104 X-Trace: sv3-zCc4LORb8No7P0gBLsk7nvzvLZAWZBl2x4s0wvndIGvNGUefr/76lo4bUi1lsVLA9QZmTK2sRu+Htco!YMa9ZUgC+Cp2Y1IJAjHMlL0n+L5FqAFoU5UgGcqaaWVbx3SaWCzLYTVVomsIXA== X-Complaints-To: abuse@comcast.net X-DMCA-Complaints-To: dmca@comcast.net X-Abuse-and-DMCA-Info: Please be sure to forward a copy of ALL headers X-Abuse-and-DMCA-Info: Otherwise we will be unable to process your complaint properly X-Postfilter: 1.1