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Article #5625

Re: Beware of broadbandcompass.com!

#5625
From: Jbob
Date: Tue, 13 Jan 2004 12:22
69 lines
4501 bytes
"Scott in Aztl�n" <slothkills@THEyahooOBVIOUS.com> wrote in message
news:puv6009uuvg1sbm5v5jgp7u4r0bkl90aep@4ax.com...
> I shoulda known better.
>
> Last December, I signed up for Comcast cable modem service through a web
site
> called bropadbandcompass.com which was offering a special promotional rate
of
> $19.95 per month for the first three months. To get the service started, I
got
> passed back and forth between Comcast's cable modem department and their
cable
> TV department, since in order to have Comcast cable modem service you must
have
> an account set up with the cable TV side even if you don't subscribe to
cable
> TV.
>
> After jumping through all the requisite hoops, I finally got everything
set up.
> I made sure to ask the rep if the special promotional rate had showed up;
she
> assured me that it had. I thought I was all set.
>
> Today the first bill arrived in the mail. Of course, there's no mention of
any
> promotional rate. After waiting on hold with Comcast's customer service
number,
> I was told they don't know anything about my promotional pricing, and that
I
> must have made a mistake. Strange, I have a printout of the signup forms
right
> here in front of me, and it clearly says $19.95/month for the first three
> months. But wait! There's some fine print there on the page. It says
"Prices and
> availability of promotional pricing vary for non-Comcast cable customers."
> Hmm... I wonder what that means? Do I have to be a Comcast cable TV
subscriber
> in order to get the high speed Internet at this promotional price? Well,
golly,
> that's *exactly* what it means!
>
> Gee, I wonder why that little restriction is in such small print, and why
it's
> worded in such an obfuscating fashion? And I wonder, even though I checked
the
> check box to indicate that I am NOT a cable TV subscriber when I signed
up, it
> still showed me that $19.95/month rate instead of the actual rate I would
be
> charged? Could it be to fool careless people like me into thinking we were
> getting a decent promotional rate when in fact we were not? Naw, that
would be a
> cynical interpretation; surely two compnies with great reputation like
Comcast
> and broadbandcompass.com would never stoop to such a scam, would they?
>
> So just in case anyone else out there is thinking of signing up for any
sort of
> promotional offer from Comcast and broadbandcompass.com, better make sure
you
> read and understand all the weasel words in the fine print!
>
> -- 
> Friends don't let friends shop at Best Buy.

I'm seeing advertisements now saying you can get it at half price for 6
months for new subscribers only.  Not sure about the fine print though but
probably the same thing.
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References: <puv6009uuvg1sbm5v5jgp7u4r0bkl90aep@4ax.com>

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From: "Jbob" <nobody@SpamCox.net>
Newsgroups: misc.consumers,az.internet,comp.dcom.modems.cable
References: <puv6009uuvg1sbm5v5jgp7u4r0bkl90aep@4ax.com>
Subject: Re: Beware of broadbandcompass.com!
Date: Tue, 13 Jan 2004 06:22:44 -0600
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