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Article #5771

Re: Alternatives to Comcast?

#5771
From: Shawn Hearn
Date: Tue, 25 May 2004 00:25
18 lines
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In article <40B20B73.FC1A78CF@paccbell.net>,
 George Grapman <sfgeorge@paccbell.net> wrote:

>   When I had cable I would get a myriad of excuses about bad reception
> in which they were never to blame. This, of course, happened after long
> waits.
>  I have had Dish for two years and the one time that I had a problem I
> got a live person un about 15 seconds.

I guess service quality depends on geographic region. I have been a 
subscriber of Comcast's digital service for at least two years. The 
receiption is always clear on all channels. Never have I had a problem 
with reception during bad weather.

The only time in the past year I had to call for Comcast tech support, I 
got a human being on the phone within five minutes to help with a cable 
modem problem. As a result of their help, the problem was resolved 
quickly.
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NNTP-Posting-Date: Mon, 24 May 2004 19:25:43 -0500
From: Shawn Hearn <srhi@comcast.net>
Newsgroups: misc.consumers,ba.consumers
Subject: Re: Alternatives to Comcast?
References: <2hcnqdFbj686U1@uni-berlin.de> <0403b01l8stes1f0td718lr86dutbnkugu@4ax.com> <c8ss1s0q39@news4.newsguy.com> <40B20B73.FC1A78CF@paccbell.net>
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Date: Mon, 24 May 2004 20:25:43 -0400
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