🚀 go-pugleaf

In article <bjFBb.8897$rP6.8470@newsread2.news.pas.earthlink.net>,
 "Steven M. Scharf" <scharf.steven@linkearth.net> wrote:

> I found out by accident that Earthlink will give you $10 off per month for a
> year on your DSL if you call to cancel. Apparently they are trying to
> compete with local phone companies who are having big DSL promotions at this
> time. Other DSL providers are also offering discounts for the first year.
> 
> The discount is not publicized. I found out when Earthlink suddenly began
> billing me for a dial-up account that I had not had since 2000. I was pissed
> at the runaround I was getting and was going to close my Earthlink DSL
> account and move to SBC or a local provider. The lady in the DSL department
> told me that she couldn't do anything about the billing issue, but that she
> could give me $10 off per month for a year on my DSL. Then I called back and
> was persistent, but polite, about the dial-up account and they finally took
> care of getting rid of that charge as well (only took a total of about an
> hour of phone calls and asking to talk to supervisors).
> 
> Don't ask for the promotion directly. Complain about the cost, tell them how
> your phone company has a better deal, etc. I don't know if this offer varies
> by region.
> 
> 

SBC lowered their price for bandwidth recently.  Anybody using their 
last-mile should get a discount or a speed boost.  That includes those 
getting service through another ISP.  I run a server so I opted for an 
upload speed boost.

Earthlink has two low-end plans.  "Earthlink High Speed Internet" is 
$49.95 a month "Earthlink Basic High Speed" is $39.95 a month.  It looks 
like the only difference is firewall software.  Their higher-end plans 
are not competitive.