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Article #5882

Re: Latest AT&T broadband pitch (scam)

#5882
From: Kevin McMurtrie
Date: Thu, 06 Feb 2003 20:46
36 lines
3020 bytes
In article <2Oq0a.8054$vm2.5157@rwcrnsc54>, orionwa <orionwa@yahoo.com> 
wrote:

>I have had a cable modem with AT&T for a couple of years here in the SF
>Bay Area, paying over $40/month for most of that period.  Recently they
>lowered my monthly cost  a little and I have my own modem.  But then
>they started advertising $20/month to new subscribers.  I gritted my
>teeth, but knew it was just a temporary promotion.
>
>Today they called and said that the price would be going up by almost
>$15/month in the near future, but they would keep it the same if I
>signed up for their basic cable TV at $5/month.  Of course I am
>suspicious and start asking a some probing questions.
>
>I ask how do I know they won't threaten to raise my cable modem rate
>again real soon?  The guy says the price is guaranteed to stay the
>same.  Oh yeah? for how long?  He says isn't sure about that.  I tell
>him to call me back when he's sure.  "...but, uh... this is a limited
>time offer and uh... it may be..."  I ask him what the limit actually is
>on this offer.  He isn't sure about that.  I tell him to call me back
>when he can give me some real answers.
>
>In the meantime, I tell him that there is an other cable company in town
>with lower rates and I will switch my cable modem and cable TV to
>service to them if they really try to raise my rates.
>
>This strategy of sucking people in with low promotional prices then
>threatening them with higher prices if they don't add on additional
>services -- is this even legal?  Slimey to say the least. I'm really
>glad there's a local alternative in this area because I plan on
>switching just to get away from the big corporate monster!
>

It's possible that AT&T was not calling you.  AT&T has a reputation for 
letting con artists sell services for them.  I've complained about 
door-to-door scams but AT&T didn't care.
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From: Kevin McMurtrie <mcmurtri@sonic.net>
Newsgroups: misc.consumers,ba.consumers
Subject: Re: Latest AT&T broadband pitch (scam)
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