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Article #9092

Re: How Does This Happen?

#9092
From: cat
Date: Fri, 01 Aug 2008 22:28
20 lines
1924 bytes
"Scott in SoCal" <scottenaztlan@yahoo.com> wrote in message

> About 400 Chicago Transit Authority customers were overcharged a total
> of $9,000 last week because of a technical glitch in certain fare-card
> vending machines across the city, according to the company that took
> responsibility for the error.

> Most users were only inconvenienced by the error, which caused a
> sudden influx of charges to customers' accounts that were owed to the
> CTA for previous transactions.

> But others incurred additional charges, such as overdrafts to their
> accounts.

If legitimate charges were simply held and then put through, then how is 
this an "overcharge?"

$9000 among 400 customers amounts to an average of $22.50 apiece.  If 
*that's* breaking their bank, they're in worse trouble than just with the 
CTA... 
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From: "cat" <catsandcanaries@nospammeowmeow.com>
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Subject: Re: How Does This Happen?
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Date: Fri, 1 Aug 2008 15:28:49 -0700