🚀 go-pugleaf

Geoff Miller wrote:
> Fred  <cskeeguy@yahoo.com> writes:
> 
> 
>>Thus do I say to the customer:
> 
> 
>>I cannot steal from you what is not yours.
> 
> 
>>Prove that the item is yours. It's simple, really. You either have a 
>>receipt, or you made sure that the item was identified as yours as you 
>>entered the store. If either of those conditions exist, the item is yours.
> 
> 
> The burden of proof isn't on the customer, which is why customers aren't
> legally obligated to show their receipt at the request of a store employee.

Look, as a practical matter, if you don't want to show me your receipt, 
you don't get a refund. Company policy, same as at Best Buy. And our 
company reserves the right to refuse *any* refund, same as at Best Buy.

We sell items that, once installed, may not be refunded. Exchanged under 
an applicable warranty, sure, but not refunded. And yet we get those who 
buy one of these items on spec, then whine about not being able to 
return it when it doesn't solve their problem.

BTW, I stopped by a couple of Best Buy stores today to see for myself if 
their refund policies are posted. Indeed they are, on a great big sign 
hanging above the customer service desk, quite visible and readable in 
both English and Spanish. One store had smaller versions of this sign at 
each customer service station; the other had the smaller versions at 
each cash register. So, with all due respect, I'm not buying any 
allegations that these policies are kept from the consumer.

(For the record, the two stores are in Bloomington and Inver Grove 
Heights, Minnesota.)


>>You see, I am the guy behind the counter.
> 
> 
>>Try being the guy behind the counter. It's not so easy.
> 
> 
> Naah, I don't think so.  That's why the rest of us went to college.

You are assuming facts not in evidence. Not a wise idea for someone who 
is wont to spout legalities.